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[Castius]

When i try to watch a live tv. I get this error. "The selected files can not be played"
Recording works. So i don't know what's wrong.

Thanks

[JimH]

What version are you using?

[Yaobing]

How did try to watch live TV?  In Theater view or Standard view?

[Castius]

Media Center 22.0.97

i tried both standard and theater view.
i use zap2it for my XMLTV data.

[Yaobing]

That error message does not seem to come from TV playback.  You should play a TV channel in Television view.  Select a channel and click Watch (in standard view).  Or in Theater view, select a current program in Guide, and press "Watch".

[Castius]

Yes, that is what i'm doing. This was working before. So i don't know what changed.

[Yaobing]

Send me a log.  yaobing at jriver dot com

[Yaobing]

Something wrong with the log you sent.  I can find a "Stop" event in it, but not a "Play".  Did you turn on logging before making an attempt to play, and retrieve the log immediately after the attempt?

[Castius]

I'll try again and check the file closer before i send it for play and stop.

Steps:

• Opened logging window
• reset the log
• went to television
• clicked on channel 2
• hit watch
• Got the error and hit ok
• Opened logging window
• hit show log
• And saved a txt file i sent

[RoderickGI]

Change steps;

8. Click "report Problem" button, note location of zip file created shown in message window. It will be on your Windows Desktop.
9. Send zip file to Yaobing.

[Castius]

Sent another. But doesn't really look much different.
I'm going to guess. That this is the lines. From me starting the channel playback.


0003993: 8208: Playback: CPlayerZone::Stop: Start
0003993: 8208: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Start
0003993: 11620: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (11528 ms)
0004009: 8208: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Finish (16 ms)
0004009: 8208: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0004009: 8208: Playback: CPlayerZone::Stop: Firing stop to playback engine
0004009: 8208: Playback: CPlayerZone::Stop: Clearing display info
0004009: 8208: Playback: CPlayerZone::Stop: Updating statistics
0004009: 8208: Playback: CPlayerZone::Stop: Updating playback state
0004009: 8208: Playback: CPlayerZone::Stop: Updating UI

[Yaobing]

 ? ? ?

Weird.  Only Stop, no Play!  I don't know how to make of this.

Have you tried re-installing MC?

[Yaobing]

Did you make sure "All programs" or "Favorite channels" in the filter box was selected before you selected a channel in the channels box below it?

[Castius]

I've tried as many of those combination as i could think of.

I get the same error even if use a client from a remote location.
So i'll try to load a new library. To see if that has any effect.

I reinstalled. But not uninstall and reinstall. I will try installing older versions, tonight.

I just can't imagine what i could have changed to make this happen.

What can i look for in the log? If it was working.
Thanks for your help

[Yaobing]

You would see the following lines:

0017098: 6832: Playback: CPlayerZone::Play: Start
0017113: 6832: Playback: CPlayerZone::Play: Handling exclusive playback zones
0017113: 6832: Playback: CPlayerZone::Play: Getting actual playback track
0017113: 6832: Playback: CTVManager::GetActualTVPlaybackTrack: Start
0017113: 6832: Playback: CTVManager::GetActualTVPlaybackTrack: channel: 0x4d15c40 (48-3 CBS2-HD).  channels in group 1

[Castius]

So an uninstall fixed it.

I tried a few older versions, with no luck. So then uninstalled and reinstalled .97
And i'm back in actions.

I wish i knew what it was. But glad it's fixed.

Thanks
Scott

[Yaobing]

I am glad you solved it.  It is a weird problem.