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Author Topic: JRiver crashing after 3 sec  (Read 3524 times)

roller

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JRiver crashing after 3 sec
« on: October 19, 2016, 04:30:59 am »

Hi,
River worked fine until yesterday.
I donīt know why but it crashes constantly after a few seconds.

The only thing I did before is adding some files to iTunes, opening JRiver and try to open the smartlist "recently imported" like I did before many times without a problem.

Here you have the log:
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roller

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Re: JRiver crashing after 3 sec
« Reply #1 on: October 19, 2016, 04:43:37 am »

I deleted and reinstalled MC, but same problem: crash after a few seconds. Here is the new log:

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churchmouse

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Re: JRiver crashing after 3 sec
« Reply #2 on: October 19, 2016, 05:16:12 am »

I deleted and reinstalled MC, but same problem: crash after a few seconds. Here is the new log:
Try switching off audio analyse in MC if it is on.  That always causes crashes ON my Mac.


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JimH

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Re: JRiver crashing after 3 sec
« Reply #3 on: October 19, 2016, 06:24:16 am »

Try reinstalling your license.
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Matt

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Re: JRiver crashing after 3 sec
« Reply #4 on: October 19, 2016, 07:03:46 am »

Would you be willing to email this file:
/Volumes/Musik/iTunes/iTunes Music/Downloads/9 de Julio _ Memorial del Tango 2 _ Roberto Firpo.tmp/download.m4a

To matt at jriver dot com?

Thanks so much.
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Matt Ashland, JRiver Media Center

roller

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Re: JRiver crashing after 3 sec
« Reply #5 on: October 19, 2016, 07:29:22 am »

Matt, I need your email
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roller

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Re: JRiver crashing after 3 sec
« Reply #6 on: October 19, 2016, 08:00:23 am »

Not possible to attach the file here, its too big.

I bought the audiofile in iTunesStore and downloaded it from there. A week later I downloaded it once again but then stopped the download, deleted the incomplete file in iTunes, but maybe MC tried to import it again and again?

I delete this temp file.
I now switched off the automatic audio analyse. Not easy, only a few seconds to do it. But this repairs it, no crash anymore.
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JimH

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Re: JRiver crashing after 3 sec
« Reply #7 on: October 19, 2016, 08:17:27 am »

Matt gave his email above.

Use dropbox or similar if needed.
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Awesome Donkey

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Re: JRiver crashing after 3 sec
« Reply #8 on: October 19, 2016, 09:46:59 am »

Matt, I need your email

As Jim said, Matt did post it above.

matt at jriver dot com as he mentioned. Just remove spaces, replace at with @ and dot with . and create a workable email address from that, and you're good. :)
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

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