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Author Topic: Freezing with 22.0.34  (Read 1891 times)

aleduc

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Freezing with 22.0.34
« on: November 10, 2016, 04:21:47 pm »

I am getting freezing issues with this version...
Sometimes when playing music,, the program freezes  and I have to terminate it in the Task Manager.
Sometimes when I rip a CD, the program window will slowly jerk down and up again, a graphic artifice will appear on the window (as indicated by the red arrow) and the program would freeze.

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JimH

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Re: Freezing with 22.0.34
« Reply #1 on: November 10, 2016, 04:50:19 pm »

I don't think that is an MC problem.  My guess would be antivirus software or video driver.
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glynor

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Re: Freezing with 22.0.34
« Reply #2 on: November 11, 2016, 06:43:15 pm »

Does it only happen when playback is active?

If you let it run idle, does it freeze by itself? How about if you use MC to do other stuff (tagging, etc) but have no playback active, does it work fine?

If it is generally only happening during playback or disk access, I'd look at:
  • Disk issues (filesystem issues on the media disk, or trouble generally with the SATA or USB drivers)
  • Anti-virus
  • Audio or GPU (video) drivers


If it happens all the time, whether playback is active or not, then we could look at other solutions. Possibly a corrupt media file in your Auto-Import Watched Directories, or maybe just needing to be completely uninstalled/reinstalled (if there is some other corruption in the install directory or registry entries).
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glynor

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Re: Freezing with 22.0.34
« Reply #3 on: November 11, 2016, 06:46:06 pm »

These guides may be of assistance:

http://wiki.jriver.com/index.php/Troubleshooting_Security_Software
http://wiki.jriver.com/index.php/Troubleshooting_Disks
http://wiki.jriver.com/index.php/Audio_Troubleshooting_Guide

One last thing worth mentioning, you can have your media files on a slow, external or network disk, but you should NOT have your Library on a slow disk. That can cause bad performance and long hangs (though they should eventually unstick, if you wait them out):
http://wiki.jriver.com/index.php/Troubleshooting_Network_and_Slow_Storage
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