There was an interesting input to the Microsoft Connect site... It seems that there may be an issue with certificates.. --> The user was getting --> Could not establish trust relationship for the SSL/TLS secure channel. trying to talk with ROVI...
The full input follows...
Andy
Topic: Guide Data Outage - Winter 2017 Edition
Author: chunki
Message:
On my WMC, it reported a communication problem on 2/1. Now, the communication error is gone. Unfortunately, still no data.
2/1/2017 - communication problem
2:32:08 PM - Testing internet connection.
2:33:24 PM - Connection established.
2:33:39 PM - Retrieving Directory.
2:33:40 PM - Failed to retrieve Directory (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure
channel.)
2:33:40 PM - The MCEClientMaintenance package is already up to date.
2:33:40 PM - The NetworkMetadata package is not available.
2:33:40 PM - Testing internet connection.
2:33:40 PM - Connection established.
2:33:40 PM - Retrieving SportsSchedule.
2:33:40 PM - Failed to retrieve SportsSchedule (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.)
2:33:41 PM - Retrieving SportsV2.
2:33:41 PM - Failed to retrieve SportsV2 (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure
channel.)
2:33:41 PM - Retrieving ClientUpdate.
2:33:42 PM - Failed to retrieve ClientUpdate (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.) ..
2:33:47 PM - Retrieving EpgListings.
2:33:47 PM - Failed to retrieve EpgListings (Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.)
2:34:02 PM - Errors during the last update.
2:34:02 PM - Will retry at 2/1/2017 3:34:02 PM.