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[timj1000]

I am unable to restore my license for MC 21 - it suddenly stopped working and is frozen up. When I click okay on the box that asks if okay for JRiver to update computer, an error box comes up.  Have even tried to completely uninstall it too and so that I could reinstall and could not do this either. At the same time MC 21 stopped working, my versions of 19 and 20 disappeared too. Help please.

[JimH]

Here is how licensing works:
http://wiki.jriver.com/index.php/Restoring_a_License

Make sure you have MC21 installed.

Antivirus software sometimes interferes with installation.

Please post the exact steps you take and exactly what you see.  Don't post your license.