Topic: Install problem (Read 6586 times)

HARLEYGUY · « **on:** March 02, 2017, 10:25:15 am »

I am trying to download jriver to new mac. nothing seems to work. the main table shows 0 for groups artist etc.

Am I missing something? thanks al

JimH · « **Reply #1 on:** March 02, 2017, 10:36:51 am »

Did you set up auto import?

Tools > Import ...

HARLEYGUY · « **Reply #2 on:** March 02, 2017, 10:48:48 am »

no how do I do that I not very good on computer thanks

HARLEYGUY · « **Reply #3 on:** March 02, 2017, 12:08:35 pm »

tried every thing no files at all what am I doing wrong

HARLEYGUY · « **Reply #4 on:** March 02, 2017, 12:28:29 pm »

I just down loaded on my pc and same thing no files I must be doing some thing wrong any body I need help

HARLEYGUY · « **Reply #5 on:** March 02, 2017, 01:05:38 pm »

I don't have adobe so I think that might be problem

HARLEYGUY · « **Reply #6 on:** March 03, 2017, 05:43:11 am »

I cant get any files all the playlist show o files don't know why I cant get them tried every thing. this is on brand new mac

JimH · « **Reply #7 on:** March 03, 2017, 06:08:59 am »

Please list what you have done.

For example:
I downloaded [name the full version] from jriver.com.

I installed it.

When I tried to start it, it ran.

There are no audio files showing in it.

HARLEYGUY · « **Reply #8 on:** March 03, 2017, 07:47:02 pm »

1 bought new 27 inch I mac
2 down loaded 22.0.75
3 tried down loading 14 day free down loaded for 10 seconds.but received no files
4 bought a year and received registration code
5 tried down loading again same issues no files every cat shoes 0 files
6 shoes no video on page ete
7please help thanks

JimH · « **Reply #9 on:** March 03, 2017, 07:48:58 pm »

When you download, you also need to install MC. It isn't clear whether you did that.

HARLEYGUY · « **Reply #10 on:** March 03, 2017, 08:16:17 pm »

whats mc where do I get that from

HARLEYGUY · « **Reply #11 on:** March 03, 2017, 08:36:27 pm »

did not install mc where would I find that

HARLEYGUY · « **Reply #12 on:** March 04, 2017, 05:38:42 am »

I have not yet come to install mc page yet

JimH · « **Reply #13 on:** March 04, 2017, 07:04:35 am »

On the Download Page (link at top).

HARLEYGUY · « **Reply #14 on:** March 05, 2017, 05:52:01 am »

when I down load set up I never get to the install mc page help please

robertus3 · « **Reply #15 on:** March 05, 2017, 06:23:23 am »

Hi Harleuguy,

Interpreting this post, it looks like you have never installed software on a Mac. This makes it very hard to give you all the help you need. But I will try anyway:

Step 1. Download MC22: from the download page in this forum. Downloading takes some time, so wait at least a few minutes before exiting Safari.

Step 2: Installing MC22: go to the download folder in Finder and double click on the MC22 file you've just downloaded. Then follow all steps the computer asks you to do.

Step 3: Go to the Program folder in Finder and double click on the Media Center 22 file.

Step 4: The program will open up and will start looking for your music files.

If this is not the information you need, then I'm afraid you are not clear in your question for help.

Lots of success!

HARLEYGUY · « **Reply #16 on:** March 05, 2017, 06:13:51 pm »

thanks man.what is finder I am new to mac thanks again for the help

JimH · « **Reply #17 on:** March 05, 2017, 07:17:59 pm »

You could try an Internet search for questions like that. You will find lots of information.

Here's an example:
https://en.wikipedia.org/wiki/Finder_(software)

HARLEYGUY · « **Reply #18 on:** March 05, 2017, 07:21:27 pm »

its asking me for an acess key or url.am I on the way to making this work.but they never gave me key just a registration code

JimH · « **Reply #19 on:** March 05, 2017, 07:22:24 pm »

Search on Google for Access Key JRiver. You will find our wiki page.

HARLEYGUY · « **Reply #20 on:** March 06, 2017, 05:11:54 pm »

I have tried everything trying to locate the install m22 in the file but its not there. I have re-downloaded JRiver and same thing. any thing you can think of thanks al

robertus3 · « **Reply #21 on:** March 06, 2017, 07:24:27 pm »

https://m.youtube.com/watch?v=HIkY2o8oVi8

HARLEYGUY · « **Reply #22 on:** March 10, 2017, 07:51:39 am »

I have done step by step ,I have no playlist and no pictures.there are no files for singers names albums ete any help would be great I have spent hrs on this.my computer is a mac

lobo85 · « **Reply #23 on:** March 10, 2017, 09:03:46 pm »

When you open the .dmg file are you dragging the Media Center App to the application folder on your mac or are you trying to open it by double clicking it from the DMG window? If you are just double clicking the app from the .dmg window it will not function properly. You need to drag it out of the window that comes up when you double click the file that ends in .dmg. Heck if you can't find your Application folder you can just drag it to your desktop and it should work!

robertus3 · « **Reply #24 on:** March 11, 2017, 02:09:28 am »

Hi Harleyguy,

It would be much better if you took a small beginners course for OSX. Youtube is full of beginners videos. Google it and you will be on your way in no time.

Installing a dmg file

https://www.youtube.com/watch?v=poGnT0-bEGU

HARLEYGUY · « **Reply #25 on:** March 11, 2017, 11:48:19 am »

Thanks lobo75 done what you said which I wasn't doing before.i still don't have and pictures or playlist I don't see 1 song any else I can try thanks

HARLEYGUY · « **Reply #26 on:** March 12, 2017, 03:09:00 pm »

still no audio files or pictures don't know why help please

HARLEYGUY · « **Reply #27 on:** March 14, 2017, 08:19:43 pm »

I have down loaded 3 times I still do not have any files for songs albums ete.i have not found a way to install mc22 after the down load.i have tried every thing.i need some help. thanks

JimH · « **Reply #28 on:** March 15, 2017, 06:25:52 am »

You will get better help if you list the steps you have taken and exactly what happened.

Downloading the file isn't the same as installing it. You need to execute the downloaded file.

HARLEYGUY · « **Reply #29 on:** March 15, 2017, 05:24:57 pm »

I down load 3 time did the install mc22 but I do not get any music files I have tried every thing.i am going try down load 4 any help would be great thanks

JimH · « **Reply #30 on:** March 15, 2017, 05:36:26 pm »

You only need to download and install once.

Then MC should import your files. You can tell it where to import. Tools > Import.

Open up Audio on the left by clicking on Audio.

HARLEYGUY · « **Reply #31 on:** March 15, 2017, 08:25:30 pm »

I down loaded on my pc and the down loading took my longer it had audio video picture showing down loading.i am starting to think on my mac its not doing a full down load any ideas why

JimH · « **Reply #32 on:** March 16, 2017, 06:36:36 am »

The download doesn't do an install. Once you have finished downloading, you need to install it by executing the downloaded file.

HARLEYGUY · « **Reply #33 on:** March 16, 2017, 10:20:26 am »

I had geek squad log on remotely there is no music files on my computer.everything has been download and installed proper.they said jriver does not have music files I would have to have I tunes google ete is this true. jriver should have a phone line I paid 2 weeks ago and totally frustrated please set it straight

Awesome Donkey · « **Reply #34 on:** March 16, 2017, 10:31:42 am »

I think you've misunderstood what JRiver Media Center is.

JRiver Media Center mainly plays back pre-existing media files on your computer. You have to supply the files from whatever sources (ripping from CDs, buying on sites like HDtracks and 7digital, etc.). It does not provide you with music files.

iTunes has a music streaming service built within called Apple Music, which gives you access to a cloud-based music library - you don't have to purchase music (except the monthly subscription) and you can listen to almost any music available in the Apple Store with Apple Music. JRiver Media Center doesn't have this type of feature, nor does it support music streaming services like Apple Music.

HARLEYGUY · « **Reply #35 on:** March 16, 2017, 10:54:40 am »

thank you I understand now

JimH · « **Reply #36 on:** March 16, 2017, 11:23:17 am »

You could insert a CD and try ripping it. It's not hard to do.

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Author Topic: Install problem (Read 6586 times)