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Author Topic: Upgrade Help for MC23  (Read 103997 times)

4BYE

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #50 on: May 02, 2017, 01:18:14 pm »

My question (above) in a nutshell... LOL I don't want to experiment because it's so long ago I was working with the settings. So I wait first for an answer from the experts to start with...
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Awesome Donkey

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #51 on: May 02, 2017, 01:39:47 pm »

Is there an easy way to have my library, options etc. in MC22 (from MC20)?

Do a manual library backup in MC20, then restore the library in MC22.

https://wiki.jriver.com/index.php/Library_Backup
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cron0sRXR8

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #52 on: May 02, 2017, 01:44:05 pm »

I've purchased the new update.
But I've installed MC22.
I've installed the new licence for MC23.
When I will install the MC23, ¿is it necessary return to install the licence another time?
Thank you!
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4BYE

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #53 on: May 02, 2017, 02:01:56 pm »

@Awesome Donkey: Will MC22 restore MC20 library in MC22 folder?
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Awesome Donkey

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #54 on: May 02, 2017, 02:05:02 pm »

It will restore the MC20 library in MC22. Download the latest MC22 build and try it for yourself.

What I would do is;

1. In MC20 go to File > Library > Back Up Library... and save it somewhere (e.g. the Desktop).

2. In MC22 go to File > Library > Restore Library... and find and select the backed up library file (with all checkboxes in the dialog checked).

3. Profit!

Keep in mind, MC will have to rebuild thumbnails if you did that previously. But other than that, it *should* import everything. Once MC23 is released, just repeat the above from MC22 to MC23.
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4BYE

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #55 on: May 02, 2017, 02:15:56 pm »

Thanks, I appreciate it!
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Herwet

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #56 on: May 02, 2017, 02:59:58 pm »

Thanks "Awesome Donkey" for the short and correct instruction. It worked except from little color tones that did not follow. But that can easily be fixed.
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Ligo

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #57 on: May 02, 2017, 03:30:58 pm »

I'm interested in upgrading but i have a couple of questions.
Is it possible to upgrade my Linux MC22 license to a MC23 Master License?
The MC23 Linux version will be available together with MC and WIN versions?

Thank you.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #58 on: May 02, 2017, 03:57:46 pm »

I'm interested in upgrading but i have a couple of questions.
Is it possible to upgrade my Linux MC22 license to a MC23 Master License?
The MC23 Linux version will be available together with MC and WIN versions?
Yes.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #59 on: May 02, 2017, 04:14:27 pm »

I've purchased the new update.
But I've installed MC22.
I've installed the new licence for MC23.
When I will install the MC23, ¿is it necessary return to install the licence another time?
Thank you!
No.  MC23 will find the license.
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jllaudio

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #60 on: May 02, 2017, 07:15:14 pm »

I have MC22 and bought the MC23 upgrade.  I would like to have a copy for two other PC's.  Do I have to buy full Licenses for each or is there a multi-license price available?
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Matt

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #61 on: May 02, 2017, 07:49:20 pm »

I have MC22 and bought the MC23 upgrade.  I would like to have a copy for two other PC's.  Do I have to buy full Licenses for each or is there a multi-license price available?

Your license is good on all the computers you own, within reason.
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TeachScience

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #62 on: May 02, 2017, 10:06:42 pm »

Will MC23 allow me to view/read liner notes?  I'll get it anyway but the ability to access liner notes would put JRiver over the top!
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PrinterPrinter

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #63 on: May 03, 2017, 02:59:17 am »

My MC 20 with settings did not get uppgraded after downloading and running MC 22 exe
I own and have MC 20 installed with various view/color settings and want this version upgraded with preserved settings.

I purchased today MC 23, downloaded the MC 22 and installed. The Install key was run automatically without errors.
The MC 22 TRIAL version got installed (with its standard settings) PARALLELL to the MC 20 that did not get upgraded.
I thought it by default checked for older versions or copied all its settings into the new version so I would not have to do all that job again.

How do I upgrade my MC 20 and preserve its settings? ... and do not get the trial version installed.
When I try the MC20  menu choice to look for updates, it says I have the latest one (MC 20), so it seems that the installation program has not registered I have MC 20 already.

(I have already wasted one of the restoration keys when trying to fix this)

Hi, I'm also using the PC ver 20 and bought the master licence ver 23 - how can I upgrade and save my library and playlists etc? Thank you!
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4BYE

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #64 on: May 03, 2017, 04:41:40 am »

See one of the posts above from Awesome Donkey. I did what he wrote and everything went great. I made a new folder "Media Center 22" to put backup in and have my original folder.jpg in there. It seems everything looks like it was in MC20. Like the new skins too!
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #65 on: May 03, 2017, 05:45:50 am »

Hi, I'm also using the PC ver 20 and bought the master licence ver 23 - how can I upgrade and save my library and playlists etc? Thank you!
Back up in MC20.  Restore the backup in MC23.  Read carefully when you do.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #66 on: May 03, 2017, 05:50:13 am »

Will MC23 allow me to view/read liner notes?  I'll get it anyway but the ability to access liner notes would put JRiver over the top!
Take a look at the "View Extras" feature just added in MC22.
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Scar3crow

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #67 on: May 03, 2017, 07:09:09 am »

You can just use the upgrade links in the first post in this thread, enter your MC21 license key and you get the upgrade discount.

Once you have a MC23 license, you can already upgrade to a recent verison of MC22, and it'll accept the new license - and later this year, once its released, you can upgrade to MC23.

Thanks, worked fine.
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chaseon

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #68 on: May 03, 2017, 10:01:02 am »

I have an MC22 Master License and I have my Registration Code which has been confirmed by an e-mail from JRiver Media Center.

Today, I attempted on numerous occasions to upgrade to the MC23 Master License. All went well until I was on the payment page. I filled in all the blanks, revising some of the auto-fill information (my credit card number has changed) but every time I pressed the Pay Now button, I received an error that the information in red was missing. The only information so noted was the Coupon section and not having a coupon I left it blank. Filling it with various possibilities didn't solve the issue. I tried refilling all the auto-fill information by keying it in. I tried selecting MasterCard and I tried selecting PayPal. Neither worked. None of the information in your Upgrade Help is relevant to this issue.

How can I pay for this upgrade to a Master MC22-23 license?

Thanks for your help

Chaseon
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AlwaysReady

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #69 on: May 03, 2017, 10:58:04 am »

I purchased MC on April 26th which included updates for a year.  So how do I tell if I have an MC23 License for when it is released later this year?
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DavidMW

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #70 on: May 03, 2017, 11:39:26 am »

Is / will MC 23 be available for the Id?
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #71 on: May 03, 2017, 03:59:40 pm »

Is / will MC 23 be available for the Id?
Not any time soon.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #72 on: May 03, 2017, 04:02:28 pm »

I purchased MC on April 26th which included updates for a year.  So how do I tell if I have an MC23 License for when it is released later this year?
Minor updates are free.  Major upgrades aren't.

Here's how it works:
https://wiki.jriver.com/index.php/Updates

If you purchased April 26th, you received an MC23 license.  The e-mail should tell you that.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #73 on: May 03, 2017, 04:06:38 pm »

I tried refilling all the auto-fill information by keying it in. I tried selecting MasterCard and I tried selecting PayPal. Neither worked. None of the information in your Upgrade Help is relevant to this issue.
Try turning off auto-fill.

Try another browser.
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JohnT

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #74 on: May 03, 2017, 04:13:57 pm »

I have an MC22 Master License and I have my Registration Code which has been confirmed by an e-mail from JRiver Media Center.

Today, I attempted on numerous occasions to upgrade to the MC23 Master License. All went well until I was on the payment page. I filled in all the blanks, revising some of the auto-fill information (my credit card number has changed) but every time I pressed the Pay Now button, I received an error that the information in red was missing. The only information so noted was the Coupon section and not having a coupon I left it blank. Filling it with various possibilities didn't solve the issue. I tried refilling all the auto-fill information by keying it in. I tried selecting MasterCard and I tried selecting PayPal. Neither worked. None of the information in your Upgrade Help is relevant to this issue.

How can I pay for this upgrade to a Master MC22-23 license?

Thanks for your help

Chaseon
Are you using this page:
http://jriver.com/purchase_23_master_as_upgrade.html
and entering your registration code beginning with "05TP5-" ?
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John Thompson, JRiver Media Center

chaseon

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #75 on: May 03, 2017, 08:55:45 pm »


Yes, and this is the same page that links from the JRiver e-mail announcing the availability of the upgrade. Whether I connect via that link or whether I go directly via the URL address you have shown in your Reply, I end up in the same place and with the same issue.

I tried again just a few minutes ago and this is the message I receive: There was an error in your submission. Please check the fields in red.
Important: Your e-mail and password will be needed to restore, so please enter a valid e-mail address and a password you can remember
.


The only item in red is: * Coupon (if any):


I hope that helps
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #76 on: May 03, 2017, 09:23:23 pm »

Did you try another browser?
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BobbyDJ

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #77 on: May 04, 2017, 03:30:40 am »

Did the upgrade, but still seeing MC22 22.0.97 license.

When running the MC23.mjr, I got the following message:
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Kev06

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #78 on: May 04, 2017, 03:38:48 am »

I previously upgraded to MC22, but wasn't able to use it due to windows 10 incompatibilities at the time (the start menu and all that). Now there is an email inviting me to upgrade again; has this issue been resolved (either in windows or JRiver)?

Thanks
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #79 on: May 04, 2017, 05:37:42 am »

I previously upgraded to MC22, but wasn't able to use it due to windows 10 incompatibilities at the time (the start menu and all that). Now there is an email inviting me to upgrade again; has this issue been resolved (either in windows or JRiver)?
There is no Win10 compatibility problem.  Please start a thread if you would like help, or bump one if you did already.
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #80 on: May 04, 2017, 05:39:31 am »

Did the upgrade, but still seeing MC22 22.0.97 license.
If MC22 is licensed already, please wait until an MC23 build is available.
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Jeepaholic

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #81 on: May 04, 2017, 06:55:45 am »

I purchased the MC23 license for windows last night. When I clicked the link I got a message that said something to the effect that my license does not match the product, or something like that. Sorry, not by the PC now, can't double check. Does that mean that maybe I purchased a master license when I bought MC21? 
I just looked at the e-mail from when I purchased JRiver initially:   
"Thank you for your purchase of Media Center 21 Windows from JRiver, Inc. for $49.98."
So, it looks like I purchased the correct license last night, am I missing something?
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Hendrik

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #82 on: May 04, 2017, 06:59:27 am »

Make sure you use a recent version of MC22 (ie. from here), otherwise it won't recognize the new license.
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Kev06

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #83 on: May 04, 2017, 07:29:50 am »

There is no Win10 compatibility problem.  Please start a thread if you would like help, or bump one if you did already.
Thanks, if it is now resolved I shall upgrade again. (I don't need help - this was said to be a microsoft problem)
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JohnT

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #84 on: May 04, 2017, 07:47:15 am »

Yes, and this is the same page that links from the JRiver e-mail announcing the availability of the upgrade. Whether I connect via that link or whether I go directly via the URL address you have shown in your Reply, I end up in the same place and with the same issue.
Please try another browser like Jim said.  I wonder if there's some white-space character stuck in the form's coupon field?  You could click in that field and backspace or delete to clear it out.  You could clear the cookies (history).
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John Thompson, JRiver Media Center

AlwaysReady

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #85 on: May 04, 2017, 08:49:37 am »

Minor updates are free.  Major upgrades aren't.

Here's how it works:
https://wiki.jriver.com/index.php/Updates

If you purchased April 26th, you received an MC23 license.  The e-mail should tell you that.

My bad, I purchased March 26th not April 26th.  What I saw was that anyone who purchased in the last 30 days would automatically get the MC23 license.  I saw that this started on April 24th.  So that is why I'm asking

If you purchased in the last 30 days, you received an MC23 license.

Again, I did purchase in the last 30 days based on the thread announcement of April 24.  I purchased on March 26th.  My email states "Thank you for your purchase of Media Center 22 Windows from JRiver, Inc."  So, what you've stated does not agree with the information sent to me. Can I verify the license is indeed a MC23 license in some way?
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ForFun2000

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #86 on: May 04, 2017, 09:09:06 am »

Hi
I got this offer email too.
I am still using version 19 and I cannot find a list of what has changed and/or been improved since.
Has such list been compiled? If so, please send me a link...
Thks
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Awesome Donkey

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #87 on: May 04, 2017, 09:13:05 am »

I am still using version 19 and I cannot find a list of what has changed and/or been improved since.
Has such list been compiled? If so, please send me a link...

Here's the improvements in MC20, MC21 and MC22:

http://yabb.jriver.com/interact/index.php/topic,90659.0.html
http://yabb.jriver.com/interact/index.php/topic,99972.0.html
http://yabb.jriver.com/interact/index.php/topic,106553.0.html

Those three topics don't cover the countless bug fixes though.
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daveman

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #88 on: May 04, 2017, 04:04:22 pm »

Done

Looking forward to seeing what is in the pipe for the new version.
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wisker3600

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #89 on: May 04, 2017, 05:12:14 pm »

I am having trouble buying the upgrade. I did the copy and paste 3 times and put my code in manually 2 times. Nothing works. I get a message saying "not a valid code". I saved the email that was sent to me when I first bought MC22. I want to complete this before the 7th. What is the problem?
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #90 on: May 04, 2017, 05:27:28 pm »

You have a Windows license for MC22.  You can't upgrade that to a Mac license, but you can upgrade to a Master license.  Does that help?
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Jeepaholic

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #91 on: May 04, 2017, 05:29:10 pm »

Having never done this before, this might be a dumb question. I just updated to the latest MC22, then clicked the license key/link and it said the registration was successfully installed. No MC23 download. 
Does that mean I've pre-purchased it, installed the reg key, and when MC23 is available I'll be able to download it then? Or, should I be able to install MC23 now?
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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #92 on: May 04, 2017, 05:37:49 pm »

MC23 will be available this summer.  Your license will work with MC22 now and MC23 when it is available.  Thanks for your purchase.
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Jeepaholic

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #93 on: May 04, 2017, 09:16:17 pm »

JimH - Thank you for the clarification.
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arrowc

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #94 on: May 04, 2017, 10:05:30 pm »


Thank you   I was able to upgrade.
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teachscience25

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #95 on: May 04, 2017, 11:09:41 pm »

Take a look at the "View Extras" feature just added in MC22.
Thanks, I found that last night while poking about.  Another reason to actually read release notes!

Sent from my SM-T813 using Tapatalk

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JimH

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #96 on: May 05, 2017, 06:29:57 am »

Please turn the Tapatalk ad off.  It's under Signature Settings in TT.
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iamimdoc

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #97 on: May 05, 2017, 01:07:08 pm »

(I thought I posted this earlier but cannot find it.  I apologize if this is a duplicate)

<<<Audio only>>>:   I am currently run JRiver version 19 on an older MacBook.  This works well for me.

Is it a reasonable assumption that version 22/23 would also run or will they require more processing horse power for acceptable performance?

Thank you
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wertypolik

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #98 on: May 06, 2017, 08:13:14 am »

Hello, I on trial period for MC22 and just saw about MC23.
Can I buy directly MC23?
I can't find what differences there are between them. Could you give me a link?
Thanks
WP
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~OHM~

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Re: Upgrade Help for MC23 -- Best Price of the Year -- $15.98
« Reply #99 on: May 06, 2017, 08:15:55 am »

(I thought I posted this earlier but cannot find it.  I apologize if this is a duplicate)

<<<Audio only>>>:   I am currently run JRiver version 19 on an older MacBook.  This works well for me.

Is it a reasonable assumption that version 22/23 would also run or will they require more processing horse power for acceptable performance?

Thank you
http://yabb.jriver.com/interact/index.php?action=profile;area=showposts;u=27770


http://yabb.jriver.com/interact/index.php?topic=110538.0
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