INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: New Icon for updates installed  (Read 1796 times)

Harry T

  • Member
  • *
  • Posts: 2
New Icon for updates installed
« on: May 15, 2017, 03:23:29 pm »
I need to reverse two charges I have incurred resolving update charges for installed program 22.0.88. First charges was today for almost $20 and on 3/31/17 I received a call for an additional $22.86 for another update.

The program doesn't require an update and I have received two. I click on the update and the computer program you sent installs them. No added keys were hit to finish the program.

Harry Triantafellow
Logged

Deanna

  • Junior Woodchuck
  • **
  • Posts: 99
  • Change this by choosing profile
Re: New Icon for updates installed
« Reply #1 on: May 16, 2017, 08:17:08 am »
Harry, as I told you yesterday on the phone, I noticed the two purchases of Windows version 23 and we will issue a refund for one of the purchases.
Deanna
Logged

Harry T

  • Member
  • *
  • Posts: 2
Re: New Icon for updates installed
« Reply #2 on: May 16, 2017, 08:56:56 am »
Deanna,

Both purchases on the JRiver Media Center System 23 update were made in error. Both should be refunded. I installed JRiver back at least to 2014 and both were made in error.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: New Icon for updates installed
« Reply #3 on: May 16, 2017, 08:59:27 am »
We can make one refund.

You can contact deanna at jriver with your details.
Logged
Pages: [1]   Go Up
« previous next »