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Author Topic: About incorrect input at activation.MC22  (Read 2498 times)

mush.64

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About incorrect input at activation.MC22
« on: June 23, 2017, 09:10:24 am »

There is an incorrect input of the mail address at the time of license authentication, it is fixed and it stops without going to the authentication screen
I tried to change the e-mail address, but the server error (below) is displayed and it will not be changed
What should I do?
(google translation)


Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@jriver.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Apache/2.2.22 (Debian) Server at rover.jriver.com Port 443
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JimH

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Re: About incorrect input at activation.MC22
« Reply #1 on: June 23, 2017, 10:15:10 am »

Please send me a message.  I can't find your license.

jimh at jriver
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mush.64

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Re: About incorrect input at activation.MC22
« Reply #2 on: June 26, 2017, 09:43:55 pm »

I sent message
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JimH

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Re: About incorrect input at activation.MC22
« Reply #3 on: June 27, 2017, 06:31:29 am »

Your email on the license matches your forum address.  I re-sent the license.  You can do that from our Restore Page.
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mush.64

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Re: About incorrect input at activation.MC22
« Reply #4 on: June 28, 2017, 03:48:34 pm »

Even if correct input is done in this state now, I will not move on

Please check again / change again
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JimH

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Re: About incorrect input at activation.MC22
« Reply #5 on: June 28, 2017, 04:20:23 pm »

Did you enter (and repeat) a password?  It can be anything.  The red color means it is required.
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JimH

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Re: About incorrect input at activation.MC22
« Reply #6 on: June 28, 2017, 04:28:11 pm »

I just fixed a typographical error in your license e-mail address.
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mush.64

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Re: About incorrect input at activation.MC22
« Reply #7 on: June 30, 2017, 03:39:46 am »

Registration succeeded
Thank you for your response.
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