More > JRiver Media Center 23 for Windows

Complaint Department

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millst:
That's a bit hyperbolic. Developing software takes time and I don't know any devs that don't like to get paid for theirs. Sure, many contribute to open source for free, but that's not putting a roof over their head (not their day job or they work for a company that profits off open source).

Businesses work best when there is a steady stream of income coming in. So long as your old version continues to work, you can't really complain about not getting free updates for the rest of your life. Nobody is forcing anyone to upgrade.

However, I'm not a fan when software is subscription based i.e. the software stops working when you stop paying. I'm not likely to purchase, but [again] it's the business's choice so I'm not going to complain much so long as they are up front about it.

-tm


--- Quote from: MikeO on June 30, 2017, 01:47:22 am ---Everybody is at it.

 I have a dev tool Resharper, they want $89 per annum. If you don't pay you keep a version BUT 12 months back from current i.e. 4 quarterly upgrades

It's really blackmail

Mike

--- End quote ---

CountryBumkin:
I have no problem with the JRiver business model and I support them by upgrading each year - but it really bugs me when a version has a working feature, then that feature breaks near the end of the development cycle and you have to upgrade to have it working again.

JimH:

--- Quote from: CountryBumkin on June 30, 2017, 11:18:26 am ---I have no problem with the JRiver business model and I support them by upgrading each year - but it really bugs me when a version has a working feature, then that feature breaks near the end of the development cycle and you have to upgrade to have it working again.

--- End quote ---
We do our best not to leave anything major.  Sometimes we let minor ones go because a fix might introduce a new problem.

We're not perfect.

~OHM~:

--- Quote from: mphilip on June 30, 2017, 12:56:41 pm ---Thanks, I was able to change for the profile here. For the Change restore page, it is asking for a pw, but I don't know that. I only know of a pw for the forum but not registration. what should I put here or how do I reset my PW.

--- End quote ---

I think on the restore page you just put in a new pw....give it a try, won't hurt

lboregard:
The best feature of JRiver (from my POV) is rock solid media playing. It handles anything you throw at it.

But I do have my gripes:
- Thumbnail cache is version dependent. Not sure why.
- UI is spartan. I initially missed that a lot compared to other solutions, but I guess I've grown used to it.
- I find customizing the UI (adding a field for example), not natural (as in not easy). Maybe it's just me.
- If I have deleted some media (let's say movie Y), when I add new media it reuses the entry for movie Y, then I have to get movie & tv info manually.
- I have this issue where media marked to be skipped in the library resurfaces (I have two smb shares, not available at the same time generally)

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