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Import music and playlists broken

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~OHM~:

--- Quote from: K1lted on June 27, 2017, 01:03:49 pm ---Thank you once again, Brian.

1. This is not possible. If I could open MC16, i would, but (without warning), having reluctantly "upgraded" to Win10, I find myself unable to do so. Apparently the executable is incompatible with Win10.


--- End quote ---

can you try and run MC16 in a different compatibility mode? like XP or W7...it's worth a try!

RoderickGI:

--- Quote from: ~OM~ on June 27, 2017, 04:19:21 pm ---can you try and run MC16 in a different compatibility mode? like XP or W7...it's worth a try!
--- End quote ---

This is what I was going to suggest. If you can get MC16 running again, you can almost certainly (though maybe not absolutely certainly) get all of your original Playlist, tags, and everything else in your library back. Assuming, of course, that you did an in place upgrade from your previous version of Windows to Window 10.

Run MC16 in compatibility Mode for the version you upgraded from. Then do a backup of your library to a known location, then a restore into MC23. Then check everything you expected is in the MC23 Library, and if it is not, you may need to;

--- Quote from: blgentry on June 27, 2017, 12:22:02 pm ---4.  There's a slim possibility that you'll have to do a "stepped upgrade".  That is, you might have to install each version in between MC16 and MC23 in order for each newer version to find and import the last version's database.  I hope this will not be required for you, but I'm mentioning it for completeness.
--- End quote ---

In which case old versions can be downloaded from here: https://wiki.jriver.com/index.php/Old_Versions with MC22 here: https://yabb.jriver.com/interact/index.php/board,50.0.html and you may need to do a backup and restore between each version rather than rely on MC to find the previous version, since you are now running Windows 10, and you may need compatibility mode for versions up to MC21.

That process would be a bit of work, but if you value the information in your old library, it should be worth it.

But if you don't value the data, then;
--- Quote from: K1lted on June 27, 2017, 01:03:49 pm ---why would I we bother?
--- End quote ---

PS: I have had to backup from a previous version and restore to the new version when the MC upgrade didn't find my previous library, but I think that is normal PC software management. I have never lost any data out of the library during an upgrade. It is likely neither will you, if you follow everyone's advice above.

K1lted:
Thank you Roderick and OM - definite progress made

As you suggested, I was able to run 16 in compatability mode and export the playlists (I checked first to make sure they worked). After exporting all of them to file, I then went back into 23B and imported them again. Sadly, this was the result for each of them

"Library now has 14873 files. Search and update took 0:00.

Imported 0 new files.
Failed to import 1 file.

In-depth details:
Failed to import:
    C:\Users\Brian\AppData\Roaming\J River\Media Center 16\Library\Playlists\Imported Playlists\Brian.m3u"

Some of the playlist titles were listed under "imported playlists", others were not. All of them were entirely empty.

This is, however progress - at least I have a copy of the playlists now, so thank you for that. Am now going to attempt a library backup and restore and will report back.

K1lted:
Success, After seeing the path that MC uses to save the exported playlists, I was able to find the library backups for 16. I created a new one in compatability mode, imported that into 23 and alll my playlists were intact.

The only thing left to do was change the drive letter for all the files which were wrong, having recently moved them from a failing HDD to a new one, which was trivial.

Thank you for those who offered suggestions and possible solutions rather than judgement.

~OHM~:

--- Quote from: K1lted on June 28, 2017, 02:21:48 am ---Success, After seeing the path that MC uses to save the exported playlists, I was able to find the library backups for 16. I created a new one in compatability mode, imported that into 23 and alll my playlists were intact.

The only thing left to do was change the drive letter for all the files which were wrong, having recently moved them from a failing HDD to a new one, which was trivial.

Thank you for those who offered suggestions and possible solutions rather than judgement.

--- End quote ---

Glad to here you got it sorted out...

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