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Author Topic: My Licence stopped working  (Read 2618 times)

rogingat

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My Licence stopped working
« on: March 14, 2020, 02:18:19 pm »

I purchased MC23 years ago. It worked fine until recently when I changed PC. Now when I launch it  asks me to input my Registration code. I have my registration code from an email I received when I bought it. When I do this I get a message that my license is not valid.  I have tried the Restore page and all the help pages and FAQ and I can<t get anything to work. I have no idea what to do now.
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JimH

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Re: My Licence stopped working
« Reply #1 on: March 14, 2020, 02:22:47 pm »

You may need to install MC23.  It's on the Old Versions page on the wiki.

Use copy and paste.

Read this carefully:
https://wiki.jriver.com/index.php/Restoring_a_License
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rogingat

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Re: My Licence stopped working
« Reply #2 on: March 15, 2020, 09:11:47 am »

After posting, I discovered the MC23 download on the Wiki page. I did the download and entered my key and it worked. Thanks.
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alejoviade

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Upgrade from V25 on MAC
« Reply #3 on: March 18, 2020, 11:21:23 am »

Hello,
I just purchased JRiver player maybe 1 1/2 months ago or so.
I noticed now that a new version of the software is available.... Is this upgrade for free?

And just to know it... Do you have to pay for every update even if you own a license??

(I have V25.0.128) new version is V26

Thank you!!

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Matt

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Re: Upgrade from V25 on MAC
« Reply #4 on: March 18, 2020, 11:22:59 am »

Hello,
I just purchased JRiver player maybe 1 1/2 months ago or so.
I noticed now that a new version of the software is available.... Is this upgrade for free?

And just to know it... Do you have to pay for every update even if you own a license??

(I have V25.0.128) new version is V26

Thank you!!

When you bought you got a v26 license.  So just install and enjoy.
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Matt Ashland, JRiver Media Center
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