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Author Topic: new here and having problems  (Read 1367 times)

jeff d

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new here and having problems
« on: September 01, 2017, 08:08:40 am »

I just purchased 'Media Center 23 Mac' and true to my abilities I can't even open or run what I've downloaded. I was able to get the free trial version downloaded and it runs fine. Am I doing something wrong? the trial version will expire. Thanks for any suggestions
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blgentry

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Re: new here and having problems
« Reply #1 on: September 01, 2017, 06:03:30 pm »

When you purchased MC23, you were emailed a registration code.  You were probably also emailed a file that ends in .MJR .  That's a licensing file that normally automatically updates the license on your trial version of MC to the licensed version.

In my experience the MJR file doesn't work very consistently on Mac. So I always manually license.  The process is VERY EASY.

Find the email with your registration code.
Open MC.
Go to the help menu.  You'll see an entry something like "register MC".  Click on it.
When it brings up a dialog copy and paste your registration code in.

That should do it.  Your copy of MC should now be registered.

If it's not 100% clear:  The MC program that you have installed already, which is a "trial version" is actually the full version.  It just times out and stops working after a while.  Once you license it, it will work forever.

Good luck.

Brian.
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JimH

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Re: new here and having problems
« Reply #2 on: September 01, 2017, 06:05:59 pm »

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