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Author Topic: Unable to recover license info Media Center 19  (Read 908 times)

melkiades

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Unable to recover license info Media Center 19
« on: October 10, 2017, 02:43:14 pm »
Hi,

I paid for MC 19. When I try to restore the license number here https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1 I use the emails I think I registered it with and get a message that an email with the info was sent but I never receive that email.

How do you resolve a situation like this that needs someone to look at this specific case in detail and issue the restore codes?

Thanks,
Melkiades
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~OHM~

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Re: Unable to recover license info Media Center 19
« Reply #1 on: October 10, 2017, 06:07:02 pm »
I think you just did.
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JimH

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Re: Unable to recover license info Media Center 19
« Reply #2 on: October 10, 2017, 06:11:39 pm »
Check your spam folder.  Search for e-mail from buy-button (at jriver).
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