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Author Topic: JRiver M23 Crashes Repeatedly  (Read 2699 times)

bgworxintl@gmail.com

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JRiver M23 Crashes Repeatedly
« on: March 27, 2018, 12:40:38 am »

Hey guys hope all is well.

I started my trial of JRiver M23 last week and everything was running smooth up until today. I was trying to return it back to default settings and now the program won't go 10 seconds without completely crashing. iIt's quite sad because I love this software and was looking to make a full purchase.

I've been browsing these forums along and cannot for the life of me seem to diagnosis what's going on. Any help would be immensely appreciated. Thanks in advance guys.

My system is: macOS High Sierra Version 10.13.3

The Problem Report for Media Center 23 reads:

Process:               Media Center 23 [4354]
Path:                  /Applications/Media Center 23.app/Contents/MacOS/Media Center 23
Identifier:            com.jriver.MediaCenter23
Version:               23.0.103 (230104)
Code Type:             X86-64 (Native)
Parent Process:        ? ? ? [1]
Responsible:           Media Center 23 [4354]
User ID:               501

Date/Time:             2018-03-26 23:28:09.138 -0600
OS Version:            Mac OS X 10.13.3 (17D102)
Report Version:        12
Anonymous UUID:        28A0EB81-63CA-437C-5FAF-90814D92F249


Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Crashed Thread:        24

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00007ff112d42963
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler


VM Regions Near 0x7ff112d42963:
    Stack                  000070000cc45000-000070000ccc7000 [  520K] rw-/rwx SM=COW  thread 23
-->
    MALLOC_TINY            00007ff114400000-00007ff114800000 [ 4096K] rw-/rwx SM=PRV 

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Buddha Boy

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Re: JRiver M23 Crashes Repeatedly
« Reply #1 on: March 27, 2018, 07:52:46 am »

Same here!

New install using Windows 10.  JRiver v23 was configured up & running without incident.  Today the program crashes if I attempt to play music, watch TV, basically it's doing nothing except freezing and never coming back.  I can't tell if there was an intervening update in the last week as I haven't used JRiver at all.

Is the only solution reinstalling JRiver & re configuring everything?
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Buddha Boy

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Re: JRiver M23 Crashes Repeatedly
« Reply #2 on: March 27, 2018, 09:28:47 am »

NEVER MIND  ;D

Upgraded manually from v102 to v103 and it corrected whatever was wrong.  Simple fix, now back to enjoying my media!
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Awesome Donkey

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Re: JRiver M23 Crashes Repeatedly
« Reply #3 on: March 27, 2018, 09:33:24 am »

If you're experiencing crashing, try disabling auto-import and see if the crashes go away. If they do, it's likely you might have a bad file which is causing MC to crash.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

bgworxintl@gmail.com

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Re: JRiver M23 Crashes Repeatedly
« Reply #4 on: March 28, 2018, 02:13:31 am »

Auto-Import is disabled and it still crashes. It probably is a bad file like you said Awesome Donkey. The only thing is that it won't stay open for more than 5-10 seconds without completely shutting down, so I have no chance to figure out what's causing the hiccup.

My only work around was to download JRiver M22. Hope I can figure out what's going on as I do want to purchase M24, I just don't want a repeat of this problem with that version.
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