INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Purchase problem  (Read 718 times)

jedx02

  • Recent member
  • *
  • Posts: 20
Purchase problem
« on: May 12, 2018, 05:01:01 pm »
Hi.  I just updated my MC22 to MC24.  I paid the $26 update price and I put in one of my previous registration codes and download the registration however, when I try to install it tells me that it is for a different product.  I have a mac and it seems to have downloaded the PC version.  I have always only used it on a mac so I don't see how that is possible. 
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: Purchase problem
« Reply #1 on: May 12, 2018, 05:34:01 pm »
The purchase doesn't download the software.  Please visit the download page here to download.  Then install, then restore.

More here:
https://wiki.jriver.com/index.php/Restoring_a_License
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: Purchase problem
« Reply #2 on: May 12, 2018, 05:42:23 pm »
I just replied to your e-mail. 
Logged
Pages: [1]   Go Up
« previous next »