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Author Topic: Purchase problem  (Read 734 times)

jedx02

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Purchase problem
« on: May 12, 2018, 05:01:01 pm »
Hi.  I just updated my MC22 to MC24.  I paid the $26 update price and I put in one of my previous registration codes and download the registration however, when I try to install it tells me that it is for a different product.  I have a mac and it seems to have downloaded the PC version.  I have always only used it on a mac so I don't see how that is possible. 
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JimH

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Re: Purchase problem
« Reply #1 on: May 12, 2018, 05:34:01 pm »
The purchase doesn't download the software.  Please visit the download page here to download.  Then install, then restore.

More here:
https://wiki.jriver.com/index.php/Restoring_a_License
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JimH

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Re: Purchase problem
« Reply #2 on: May 12, 2018, 05:42:23 pm »
I just replied to your e-mail. 
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