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Author Topic: Hard drive issue  (Read 1202 times)

maid

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Hard drive issue
« on: June 15, 2018, 10:03:43 pm »
Can someone help me with a drive issue?
Sometimes when I start jriver one of my drives is not showing, so I reboot the computer.
Then when I do a a media import it brings in all my files as if they are new and I cant work out what we have watched as all the last watched are removed.
This started recently after I updated to 104,maybe a coincidence but not sure
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RoderickGI

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Re: Hard drive issue
« Reply #1 on: June 15, 2018, 11:46:43 pm »
Quote from: maid on June 15, 2018, 10:03:43 pm
This started recently after I updated to 104,maybe a coincidence but not sure

This sounds like the hard drive is starting to fail, or if it is a USB connected drive something is wrong with the USB port/connection/driver.

To protect your settings in the library and avoid files being re-imported, change the configuration of Auto Import. i.e. Change the Setting "Fix broken links:" to "Yes (protect files on missing drives)".

MC will then show the files with a red circle with white line through it icon, showing they are not available when the drive isn't connected, and will fix that when the drive re-connects, without re-importing.

As for your drive, you need to work out why it doesn't connect sometimes. I use HD Sentinel to monitor my drives all the time. Use that or something else to check the drive when it is connected, and if it is okay, then suspect the connection/cable. If it is a USB drive, perhaps try a different port.

If the drive is showing problems, replace it sooner rather than later.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

maid

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Re: Hard drive issue
« Reply #2 on: June 15, 2018, 11:56:46 pm »
It is an internal drive.
Fix broken links is already set to "Yes (protect files on missing drives)".
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RoderickGI

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Re: Hard drive issue
« Reply #3 on: June 16, 2018, 12:34:45 am »
Hmmm, maybe that setting only works for removable drives, which Windows and hence MC knows about. So it has no effect on an internal drive? I've never tried testing that!

As it is an internal drive, your really need to check the drive itself, by looking at the SMART data on the drive, or using a utility to check. HD Sentinel is good at that.

You could also try checking the internal cables, changing the SATA port used, and running any HD Diagnostic utility the manufacturer provides. Don't delay though. With these sorts of symptoms a HD can completely fail quite quickly.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

maid

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Re: Hard drive issue
« Reply #4 on: June 16, 2018, 12:50:38 am »
I might try reverting back to the earlier version as this only started re importing after I installed 104
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Intel Core i5-4590 CPU,  Haswell Gen2,  LGA1150, 3.3GHz 6 DDR3/ 2x PCIE3.0 x16 16gb Ram Windows 10 64 bit Asus Z97-DELUXE ATX Motherboard Nvidia GForce gtx1080 Receiver Onkyo TX-NR925 TV LG LF6300 55" smart TV

RoderickGI

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Re: Hard drive issue
« Reply #5 on: June 16, 2018, 01:05:08 am »
By all means, try that, but if Windows can't see the drive at the same time as MC can't, then the drive is the issue. The timing of the problem is likely coincidence.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

maid

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Re: Hard drive issue
« Reply #6 on: June 16, 2018, 01:58:23 am »
I had an issue before with a drive not showing up but never did it re import files but like you say could just be coincidence
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Intel Core i5-4590 CPU,  Haswell Gen2,  LGA1150, 3.3GHz 6 DDR3/ 2x PCIE3.0 x16 16gb Ram Windows 10 64 bit Asus Z97-DELUXE ATX Motherboard Nvidia GForce gtx1080 Receiver Onkyo TX-NR925 TV LG LF6300 55" smart TV
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