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Author Topic: Mac Media Center 24 Upgrading  (Read 1241 times)

jottow2

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Mac Media Center 24 Upgrading
« on: July 18, 2018, 10:57:15 pm »

I purchased a Media Center master license. I then downloaded the latest version. When I tried to use the key it didn't work. Previously I had Media Center 23 which worked. I removed it before installing the latest version. The message I get is that it is an invalid key. What do I do? When I go to the restore page and type the registration number they give me the same key.
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JimH

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Re: Mac Media Center 24 Upgrading
« Reply #1 on: July 19, 2018, 12:30:19 am »

You probably need to download and install MC24.  Please read this:
https://wiki.jriver.com/index.php/Restoring_a_License
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jottow2

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Re: Mac Media Center 24 Upgrading
« Reply #2 on: July 19, 2018, 09:36:09 am »

I had installed Media Center 24. When it didn't accept the key I went to restore and ask for a key. They sent me the same key I had. The key I have worked on my PC version, but will not work on my MAC version.
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JimH

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Re: Mac Media Center 24 Upgrading
« Reply #3 on: July 19, 2018, 10:12:03 am »

Did you use copy and paste?

The number 0 and the letter O look alike.  So do the number 1 and the letter l.
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jottow2

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Re: Mac Media Center 24 Upgrading
« Reply #4 on: July 19, 2018, 01:45:33 pm »

Yes, I did use copy and paste.
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JimH

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Re: Mac Media Center 24 Upgrading
« Reply #5 on: July 19, 2018, 01:58:38 pm »

What version of MC do you have installed?  Full version.
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jottow2

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Re: Mac Media Center 24 Upgrading
« Reply #6 on: July 19, 2018, 10:20:23 pm »

The version I had was not the latest version. I had loaded as a trial version. I put the latest version on and then registered within the open program. It works. Thanks for all your help.
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