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Author Topic: triple payment per update  (Read 889 times)

Kirillik

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triple payment per update
« on: August 05, 2018, 11:30:55 am »
 I probably hurried, and did something wrong. but for one update from version 21 to 24 for Mac, my card was charged three payments of $ 29.98 each  ?. What have I done wrong, and it is possible to return the money for two extra payments?
With respect
Kirill
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JimH

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Re: triple payment per update
« Reply #1 on: August 05, 2018, 11:57:57 am »
Yes, we can fix it.  You'll hear from someone in a day or two.

Thanks for your purchase.
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Kirillik

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Re: triple payment per update
« Reply #2 on: August 05, 2018, 12:32:23 pm »
Thank you very much, for a wonderful universal player, and thanks for the prompt resolution of questions
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JimH

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Re: triple payment per update
« Reply #3 on: August 05, 2018, 01:20:51 pm »
Thank you for saying so.
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Deanna

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Re: triple payment per update
« Reply #4 on: August 06, 2018, 10:09:11 am »
Kirill, two credits of $29.98 each have been issued to the credit card account.
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