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Author Topic: I am unable to purchase  (Read 481 times)

Andy1701

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I am unable to purchase
« on: October 13, 2018, 10:49:39 am »
I have tried to purchase a windows licence and every time I submit the details I receive this message " Transaction failed. Please double check your information. If it's correct, please check with your credit card issuer" I have tried both Visa and Mastercard and have spend money both since trying to buy the licence it is not the cards and I have checked and rechecked the information so Why can I not buy the licence?
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JimH

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Re: I am unable to purchase
« Reply #1 on: October 13, 2018, 10:59:23 am »
Please ask your credit card company.  We don't receive any information if a card fails, other than the fact that it failed.

We might be able to tell you more on Monday, when the office is open again.
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~OHM~

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Re: I am unable to purchase
« Reply #2 on: October 13, 2018, 01:56:29 pm »
Quote from: Andy1701 on October 13, 2018, 10:49:39 am
I have tried to purchase a windows licence and every time I submit the details I receive this message " Transaction failed. Please double check your information. If it's correct, please check with your credit card issuer" I have tried both Visa and Mastercard and have spend money both since trying to buy the licence it is not the cards and I have checked and rechecked the information so Why can I not buy the licence?
try a different web browser
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