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[theneeha]

Apologies if this has already been posted, I have searched and wasn't able to find a similar post on this issue. I have auto importing  set up and  the auto tagging of all my new movies works perfectly. However, for approximately half of new movies that are imported, no cover art is downloaded even though the tags download fine. When I right click on any of these movies and Click 'Get Movie Info' the first result always has the correct poster and I can easily add the poster that way. Does anyone know why some movies download cover art without any issue and others don't?

[RoderickGI]

It is quite unusual for some movies to get Poster Art, and some not. Unless TheMovieDB doesn't have Poster Art for the movie, but the fact you can get it by running the "Get Movie & TV Show Info..." function shows that it has the Art.

Usually you either get all data, the metadata (tag) and image, or no data. As long as MC is set to get the image. There was a change in MC recently so that the tick box setting "Use Image" or "Get image" is now remembered and shared between single and multiple movie lookups, and I think also with the Auto Import feature. But again, that should work for all movies, or none, unless you are changing that setting sometimes, not realising that it would affect Auto Import.

Overall I find it very reliable, for all data.

But if MC is downloading the metadata for the movie, and that is correct, it should be downloading the Poster Art as well. In your case I would suspect a slow internet connection, causing a time out just on the image download, or possibly a problem with the site itself, perhaps it is being overloaded at the time your Auto Import runs. I assume that you have the disk space available for the downloaded images.


Maybe provide some examples of the filenames of the files you are importing, for others to test if they work for them.