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[Paul Kuhn]

Hello,

I have recently installed MC24 on a USB drive from a computer that already had MC24 on it, so I could take it to my wife's laptop, which doesn't have it installed, and use it. When I go into the USB drive and the folder and try to launch it by clicking on MC24.exe, I get an error message stating "A JRiver Media Core component failed to load the product info file: (and then it's just blank after that, it doesn't state what file it's not loading).

Then on the bottom it says "Please reinstall the latest version of the program"

So I put it back in my laptop and reinstalled it to the USB drive again, and I still have the same problem.

Can someone enlighten me as to what the fix might be.


Thanks
Rick

[~OHM~]

https://wiki.jriver.com/index.php/Portable_Drive_Installation

[swiv3d]

Why not just install JRiver MC on your wife's laptop? Your licence allows multiple computer installs (within reason).

[Paul Kuhn]

It's not a matter of just putting it on Her laptop. J Rivers states in their install that you can install this program to a USB drive and take it with you to use on ANY other computer. This is the end goal. I should be able to go to a friends house and put it in their laptop and use it from the USB drive.

[Paul Kuhn]

Dear OHM......That link only pertains to copying a library file. It doesn't help me with my problem. I can't get the program itself to launch from the USB drive. So I can't get to the program to do that. I do know how to import files.

I need help getting the program to launch from the USB

thanks
Rick