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Author Topic: Clearing tracks in audio playlist could cause a crash  (Read 1022 times)

chris0202

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Clearing tracks in audio playlist could cause a crash
« on: April 23, 2019, 03:53:42 pm »

Hi,

I am on latest MC 25. I noticed that, when I already have tracks in the playing now playlist when I opened up the software, if I go ahead and delete them all (as long as at least one track left, nothing will happen), software will crash with a pop up window saying this (attachment).

However, this can be avoided by adding a new track in the list after opening software and before clearing the entire playlist. 
 
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~OHM~

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Re: [Bug noticed] Clearing tracks in audio playlist could cause a crash
« Reply #1 on: April 23, 2019, 04:53:27 pm »

do you have all the latest updates for windows?
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“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”

chris0202

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Re: [Bug noticed] Clearing tracks in audio playlist could cause a crash
« Reply #2 on: April 23, 2019, 10:39:08 pm »

do you have all the latest updates for windows?

Yes.
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~OHM~

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Re: [Bug noticed] Clearing tracks in audio playlist could cause a crash
« Reply #3 on: April 24, 2019, 12:51:28 am »

tell us more about your setup....be specific
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“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”

chris0202

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Re: [Bug noticed] Clearing tracks in audio playlist could cause a crash
« Reply #4 on: April 24, 2019, 02:15:08 pm »

I
tell us more about your setup....be specific

Please let me know what specifically you want to know.

I am running Win10 1809 and JRiver 25.0.27 on Lenovo X1 Extreme. Everything is up to date except for video/wifi driver. Issue can be replicated without exception.   
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Matt

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Re: [Bug noticed] Clearing tracks in audio playlist could cause a crash
« Reply #5 on: April 25, 2019, 09:54:48 am »

Please capture a log and post it here:
https://wiki.jriver.com/index.php/Logging

Thanks.
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Matt Ashland, JRiver Media Center

duncan4791

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Re: Clearing tracks in audio playlist could cause a crash
« Reply #6 on: April 25, 2019, 12:23:50 pm »

As a side note if you right click a zone in Playing Now and select 'Clear Playing Now' the program crashes to desktop with no error message. The playlist is not cleared.

JRiver 25.0.27 64-bit Windows 10
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Matt

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Re: Clearing tracks in audio playlist could cause a crash
« Reply #7 on: April 25, 2019, 12:29:10 pm »

Please try the build that we just published and post a log from it if it still crashes:
https://yabb.jriver.com/interact/index.php/topic,120483.0.html

Thanks.
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Matt Ashland, JRiver Media Center

GoodEnoughGear

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Re: Clearing tracks in audio playlist could cause a crash
« Reply #8 on: April 25, 2019, 12:39:40 pm »

Same issue here, on clearing the now playing list JRiver crashes with no dialog.

Trying the new build referred to by Matt now...

And the issue is resolved (for me).  8)
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duncan4791

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Re: Clearing tracks in audio playlist could cause a crash
« Reply #9 on: April 25, 2019, 04:17:44 pm »

Latest build fixed the Clear Playing now problem for me. Thanks.
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