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Author Topic: Constant Crashing??  (Read 600 times)

CampCounselor

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Constant Crashing??
« on: April 26, 2019, 04:00:00 am »
So via a referral from a friend I was told to get this.. I purchased it without hesitation not even trying the 30 day trial. So since installed on my pc I have not been able to play one file from it. MC just becomes unresponsive and freezes my whole computer.  I get the crash notification from MC and have followed its steps. I have disabled all security software and have removed all other media players. Any Suggestions?  Rig is threadripper 2990wx, Win 64bit, 2x8tb hd 2x 1 tb M.2E.
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JimH

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Re: Constant Crashing??
« Reply #1 on: April 26, 2019, 04:03:33 am »
Try rebooting and reinstalling.

If it's a freeze (unresponsive), not a crash (MC disappears), let it run.  It's importing files and Windows can be quick to call a program "unresponsive".

You can try turning off auto-import.  It's possible a corrupt file can cause a problem.
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JimH

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Re: Constant Crashing??
« Reply #2 on: April 26, 2019, 04:46:03 am »
If you're not using 25.0.31, please install it.

https://yabb.jriver.com/interact/index.php/topic,120483.0.html
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