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Author Topic: Crashing when video ends  (Read 983 times)

Ashfall

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Crashing when video ends
« on: April 26, 2019, 08:15:49 pm »

I've had to roll back to 25.0.24 because 25.0.27 and 25.0.31 crash after every video finishes playing.  This is occurring on two client Windows 10 HTPCs connected to one library server.

It doesn't matter if I watch the video all the way through, or skip ahead.  As soon as the video is finished, instead of displaying theater view, MC immediately crashes.

Log file is attached.
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JimH

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Re: Crashing when video ends
« Reply #1 on: April 27, 2019, 01:04:26 am »

Try checking two new options under Media Network:

Disable Audio Buffer to Disk  (for low powered machines)
Disable Video Buffer to Disk

Changes in buffering have caused problems in recent builds.
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Ashfall

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Re: Crashing when video ends
« Reply #2 on: April 27, 2019, 03:38:15 pm »

After enabling those two options on the client, videos will no longer play.  MC just freezes when starting a video and stays frozen.  Tried 25.0.31 and 25.0.24.  New log file is attached.
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JimH

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Re: Crashing when video ends
« Reply #3 on: April 28, 2019, 12:27:39 am »

Can you play the same video on the server?
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Hendrik

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Re: Crashing when video ends
« Reply #4 on: April 28, 2019, 05:01:56 am »

The crash is definitely caused by buffering changes. Hopefully Yaobing will look at it next week.
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~ nevcairiel
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tzr916

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Re: Crashing when video ends
« Reply #5 on: April 28, 2019, 08:14:13 am »

Just had a similar issue on a client last night. But didn't even have to get to the end of the recorded show... I was watching a recorded tv show on a CLIENT, pressed stop, and MC just closed - completely exited the program without any warning or error message! I will try to send logs to Yaobing... Looks like logging not turned on for this CLIENT, so will have to wait for another crash.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫeD A3-300[RSS315HE-22] •SPA300DѫYSTSW215[15-PRX8S4]

Ashfall

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Re: Crashing when video ends
« Reply #6 on: April 28, 2019, 08:42:38 am »

Can you play the same video on the server?

Yes, none of these problems occur on the server.  Files are on local RAID storage.
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tzr916

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Re: Crashing when video ends
« Reply #7 on: April 28, 2019, 09:00:37 am »

Just happened again, on a different CLIENT. Pressed stop, MC just shut down without error.... This is a big bug. IMO this topic should be a sticky and everyone should be warned to roll back to version 24 until this is fixed!
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫeD A3-300[RSS315HE-22] •SPA300DѫYSTSW215[15-PRX8S4]

DSCabrio

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Re: Crashing when video ends
« Reply #8 on: April 29, 2019, 10:20:35 am »

I'm having the same issue on a client
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Matt

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Re: Crashing when video ends
« Reply #9 on: April 29, 2019, 12:48:14 pm »

Please test this build and let us know how it works:
https://yabb.jriver.com/interact/index.php/topic,120533.0.html

Thanks.
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Matt Ashland, JRiver Media Center

Ashfall

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Re: Crashing when video ends
« Reply #10 on: April 29, 2019, 04:19:03 pm »

Please test this build and let us know how it works:
https://yabb.jriver.com/interact/index.php/topic,120533.0.html

Thanks.

That fixed it.  Thanks Matt!
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Matt

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Re: Crashing when video ends
« Reply #11 on: April 29, 2019, 04:26:59 pm »

Good news.  Thanks!
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Matt Ashland, JRiver Media Center

DSCabrio

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Re: Crashing when video ends
« Reply #12 on: April 30, 2019, 10:24:17 am »

Works for me too.  Thanks for the quick response!
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