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Author Topic: MC25 Select Scanner/Get From Scanner.... fails  (Read 543 times)

csum

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MC25 Select Scanner/Get From Scanner.... fails
« on: June 10, 2019, 02:19:24 am »

I am running MC25 on i7/16GB. I have a Canon 8800F and HP 8610. With MC 25 I am unable to get cover art from either scanner. The 'Scan Gear' windows does not open. I do not see the doughnut spinning as expected when MC initialises software. The 'Select Scanner' list is empty and I can not see anyway to get MC25 to go grab my scanners.

As a test I ran up MC24 and repeated the process. I am able to select scanner and the 'scan gear' window opens.

Frustrated...
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BigSpider

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Re: MC25 Select Scanner/Get From Scanner.... fails
« Reply #1 on: June 10, 2019, 04:04:13 pm »

Yep - the select scanner option in cover art comes up as a wonderfully empty box!
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BigSpider

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Re: MC25 Select Scanner/Get From Scanner.... fails
« Reply #2 on: June 12, 2019, 04:01:53 pm »

Any chance of someone checking out the select scanner problem?
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Awesome Donkey

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Re: MC25 Select Scanner/Get From Scanner.... fails
« Reply #3 on: June 12, 2019, 04:33:30 pm »

Only thing I can think of is, if you're using the 64-bit version of Media Center 25 on Windows, try the 32-bit version instead.
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BigSpider

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Re: MC25 Select Scanner/Get From Scanner.... fails
« Reply #4 on: June 12, 2019, 04:42:54 pm »

Very good point AD it could well be the answer. Thanks for the input.
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