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Author Topic: Media Jukebox Purchase Error  (Read 1348 times)

likapro

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Media Jukebox Purchase Error
« on: January 17, 2003, 05:38:56 pm »

When I try to initiated a purchase, a dialog window pops up stating that it "Failed to initiate Media Jukebox purchase."

I'm using 8.0.393 w/ XP Home. This also happened w/ previous versions.
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John Gateley

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Re: Media Jukebox Purchase Error
« Reply #1 on: January 17, 2003, 08:04:57 pm »

Are you connected to the internet when you are trying to purchase?

j

likapro

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Re: Media Jukebox Purchase Error
« Reply #2 on: January 18, 2003, 01:33:22 am »

Yes.
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JimH

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Re: Media Jukebox Purchase Error
« Reply #3 on: January 18, 2003, 05:36:23 am »

It could be a firewall or proxy problem.

Check this page for more info:

www.mediajukeobox.com/purchase
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likapro

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Re: Media Jukebox Purchase Error
« Reply #4 on: January 18, 2003, 07:24:51 pm »

I don't have a firewall or proxy.

No one else has had this issue?
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likapro

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Re: Media Jukebox Purchase Error
« Reply #5 on: January 23, 2003, 07:22:38 am »

Are you guys not interested in obtaining a new customer? Can I order over the phone?
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JimH

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Re: Media Jukebox Purchase Error
« Reply #6 on: January 23, 2003, 09:41:07 am »

Can you get to this page?

https://rover.jriver.com/cgi-bin/buy.cgi?

If not, it's an network or security problem somewhere.
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JimH

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Re: Media Jukebox Purchase Error
« Reply #7 on: January 23, 2003, 10:37:28 am »

Please try again.  Our certificate expired and was replaced today.  If your clock was incorrect, that could have been a problem.
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