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Author Topic: Licence expired after windows 10 update  (Read 814 times)

lightprogrammer

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Licence expired after windows 10 update
« on: August 22, 2019, 05:40:24 pm »

was listening to music this morning on my win 10 laptop that has had a working MC22 installation.
Windows decided to install updates after I rebooted the machine for other reasons and upon return of the desk top, I clicked on the MC22 icon only to be greeted by a "license has expired" message.
I manually typed it in and it said it was invalid.  I went back to my purchase email and copy & pasted it but same result.
So I tried to restore it by using the link in the email and it said it was successful but it was not.
Same issue.  Tried reinstalling. Same thing.
My Lic # works on the web links to restore but not in the software itself.
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JimH

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Re: Licence expired after windows 10 update
« Reply #1 on: August 22, 2019, 05:42:24 pm »

The version of MC must match the version of the license.  Here's more:

https://wiki.jriver.com/index.php/Restoring_a_License
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lightprogrammer

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Re: Licence expired after windows 10 update
« Reply #2 on: August 22, 2019, 05:43:29 pm »

IT DOES! I been using it for years
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JimH

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Re: Licence expired after windows 10 update
« Reply #3 on: August 22, 2019, 06:15:41 pm »

Please read that topic carefully.
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lightprogrammer

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Re: Licence expired after windows 10 update
« Reply #4 on: August 22, 2019, 06:24:26 pm »

I don't have to.
I bought a 22 lic, I have 22 installed as it has been for years.
22 has been working for years.  I have reinstalled it a couple of times on new computers over the years. Restored fine.
This morning it was working fine. After a win update it doesn't work. This was one of those win updates that you have no choice in...
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~OHM~

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Re: Licence expired after windows 10 update
« Reply #5 on: August 22, 2019, 07:26:48 pm »

did you get a    .mjr file in the new email today....if so download it and double click it and see what happens....
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