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Author Topic: JRiver won’t update  (Read 579 times)

Mike Rubin

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JRiver won’t update
« on: October 04, 2019, 07:13:16 pm »

I use the 64 bit version of MC 25. 25.0.104.  I get prompted to upgrade.  When I  agree, the new version will get to 33% extraction, gets stuck there, and, after awhile, reports the update failed.  Same problem with 25.0.113x64 when I download it from this forum. I don't recall similar issues in the past. Any thoughts?
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Matt

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Re: JRiver won’t update
« Reply #1 on: October 04, 2019, 07:21:20 pm »

You could try using 7-zip to manually extract the files.  Then just run the installer from the extracted path.
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Matt Ashland, JRiver Media Center

Mike Rubin

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Re: JRiver won’t update
« Reply #2 on: October 04, 2019, 08:14:38 pm »

That worked.  Thanks, Matt.
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Matt

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Re: JRiver won’t update
« Reply #3 on: October 04, 2019, 08:21:47 pm »

We haven't had that problem much.  Are you running any security or virus software?

In any event, glad you got it going.
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Matt Ashland, JRiver Media Center

Mike Rubin

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Re: JRiver won’t update
« Reply #4 on: October 04, 2019, 08:52:54 pm »

Yes, running Norton.  Been running it a lot longer than I have used Media Center, in fact, without prior incident of this nature.
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JimH

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Re: JRiver won’t update
« Reply #5 on: October 05, 2019, 07:16:47 am »

Antivirus software can do that.  It's not unusual for it to reject one build.  I think they must be looking for patterns in software.
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