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[prf5]

I uploaded a playlist several days ago. The upload was successful, gauged by the confirmatory email message. But the playlist is not displaying on my list of uploaded playlists. Why is that?

[pfm555]

i see you are signed in as prf5. i checked Cloudplay and there is only a prf. Are you the same? prf has 8 playlists. if you are the same i would check your usernames make sure you are logged in correctly in JRiver and Cloudplay

[prf5]

When you upload a playlist successfully, you receive an email message that lists all of your uploaded playlists. You correctly said that 8 playlists are showing on my user site of prf. I have successfully uploaded 9 (nine) playlists. The email message documents all nine. The problem is the 9th playlist, uploaded on 22 Oct at 15:01 to this station file: https://s3.amazonaws.com/content.jriver.com/users/10066/5068696c2042726f6f6b73.mpl. You will see it's not listed. That is the reason for my posting.

[pfm555]

Sorry. Someone more knowledgeable than me will have to help you.

[prf5]

Thanks for uploading those great tunes!

[pfm555]

thanks, try uploading your playlist again. there may have been a glitch the first time. see  if it lets you upload it again.

[JohnT]

OK, the playlist "Phil Brooks" should be visible and working for you now.

The problem was a small bug in Media Center that allowed a playlist with only 4 tracks in it to be uploaded but then the server would not show it because Cloudplay has a 5 track minimum for uploaded playlists.  I manually made the server ignore the limit for this playlist.  If it happens again before the bug is fixed, just add enough tracks so there are 5 or more in the playlist and re-upload it.

Even if your original playlist had 5 or more tracks, if tracks are removed prior to upload because they don't meet our requirements for file type, bitrate, etc., it could end up with less than 5.

[prf5]

The Phil Brooks playlist displayed, but only 4 files of the 19. I just uploaded the playlist again. This time with success. All 19 are there.