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Author Topic: Bose USB Audio will not work with MC25 installed in mac  (Read 1146 times)

jefneto

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Bose USB Audio will not work with MC25 installed in mac
« on: October 26, 2019, 08:03:34 pm »

Installed JRiver Media Center 25 in my imac computer. I've connected a Bose USB Audio external Two Speakers and Subw.
they work very well with all other applications, however when trying to play an audio file from JRiver mc 26 no sound comes out of the speaker, instead I receive a message as shown in attachment.
Here is some ifnformation about my imac computer:
  Hardware Overview:


  Model Name:   iMac
  Model Identifier:   iMac14,2
  Processor Name:   Intel Core i5
  Processor Speed:   3.2 GHz
  Number of Processors:   1
  Total Number of Cores:   4
  L2 Cache (per Core):   256 KB
  L3 Cache:   6 MB
  Memory:   24 GB
  Boot ROM Version:   139.0.0.0.0
  SMC Version (system):   2.15f7
  Serial Number (system):   C02MD2N5F8J4
  Hardware UUID:   538721DE-AA8C-52BA-8F14-5AA0B2AB2ABE


Firewall Settings:


  Mode:   Limit incoming connections to specific services and applications
  Services:
  Apple Remote Desktop:   Allow all connections
  File Sharing (AFP, SMB):   Allow all connections
  Remote Login (SSH):   Allow all connections
  Screen Sharing:   Allow all connections
  Applications:
  2BUA8C4S2C.com.agilebits.onepassword-osx-helper:   Allow all connections
  2BUA8C4S2C.com.agilebits.onepassword4-helper:   Allow all connections
  co.polarr.ppeosx.lite:   Allow all connections
  com.agilebits.onepassword7:   Allow all connections
  com.apple.garageband10:   Allow all connections
  com.apple.iTunes:   Allow all connections
  com.apple.RemoteDesktopAgent:   Block all connections
  com.apple.screensharing.daemon:   Block all connections
  com.apple.systemuiserver:   Block all connections
  com.apple.WebKit.Networking:   Block all connections
  com.Bose.HomerMediaServer:   Allow all connections
  com.Bose.SoundTouch application:   Allow all connections
  com.getdropbox.dropbox:   Block all connections
  com.google.Chrome:   Allow all connections
  com.google.Chrome.canary:   Allow all connections
  com.intuit.turbotax.2018:   Allow all connections
  com.smartisan.smartfindercommon:   Allow all connections
  com.ti.eps.diagnostic.SDATIDiagnostic:   Allow all connections
  com.touchbyte.mac.PhotoSync:   Block all connections
  com.yourcompany.mdm_flash_player:   Allow all connections
  org.mozilla.firefox:   Allow all connections
  Firewall Logging:   Yes
  Stealth Mode:   No


Audio




Devices:


Built-in Microphone:


  Input Channels:   2
  Manufacturer:   Apple Inc.
  Current SampleRate:   44100
  Transport:   Built-in
  Input Source:   Internal Microphone


Built-in Output:


  Default System Output Device:   Yes
  Manufacturer:   Apple Inc.
  Output Channels:   2
  Current SampleRate:   44100
  Transport:   Built-in
  Output Source:   Internal Speakers


Bose USB Audio:


  Default Output Device:   Yes
  Manufacturer:   Bose Corporation
  Output Channels:   6
  Current SampleRate:   48000
  Transport:   USB
  Output Source:   Default


USB audio CODEC:


  Manufacturer:   Burr-Brown from TI
  Output Channels:   2
  Current SampleRate:   44100
  Transport:   USB
  Output Source:   Default


USB audio CODEC:


  Input Channels:   1
  Manufacturer:   Burr-Brown from TI
  Current SampleRate:   48000
  Transport:   USB
  Input Source:   Default


USB PnP Sound Device:


  Default Input Device:   Yes
  Input Channels:   1
  Manufacturer:   C-Media Electronics Inc.     
  Current SampleRate:   48000
  Transport:   USB
  Input Source:   Default


I have tried to change the sample rate to 48000 but keep getting the same message.
Any assistance will be greatly appreciated, thanks to every one and best regards


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JimH

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Re: Bose USB Audio will not work with MC26 installed in mac
« Reply #1 on: October 27, 2019, 01:44:01 am »

The error message has advice.  You may need to set up your audio hardware in MC's options.  You can choose a device there.
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jefneto

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Re: Bose USB Audio will not work with MC26 installed in mac
« Reply #2 on: November 02, 2019, 04:36:00 pm »

The error message has advice.  You may need to set up your audio hardware in MC's options.  You can choose a device there.

The audio hardware in MC's options IS set up to Bose USB Audio (Core Audio) and still does not work with MC, however it does work when playing Itune, Amazon and Audio from Youtube and movies. The sample rate is set up to 48000kHz but the error message remain the same.
I have followed the advice of the error message to a T and I still can make the sound work thru the external speakers using MC
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