INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: 26.0.18 Required a Restore  (Read 1615 times)

Wildcat

  • Junior Woodchuck
  • **
  • Posts: 71
26.0.18 Required a Restore
« on: January 14, 2020, 02:06:46 pm »

After updating to 26.0.18, needed to restore licence. :-\
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7371
  • The color of Spring...
Re: 26.0.18
« Reply #1 on: January 14, 2020, 02:17:53 pm »

Same here, but I suspect that's intended.
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | Topping D50s DAC | Edifier R2000DB Bookshelf Speakers

S. Pupp

  • Junior Woodchuck
  • **
  • Posts: 83
Re: 26.0.18
« Reply #2 on: January 14, 2020, 05:25:09 pm »

I did not need to do this, updating from 26.0.15.
Logged

prodj77

  • Recent member
  • *
  • Posts: 11
Re: 26.0.18 Required a Restore
« Reply #3 on: January 15, 2020, 12:40:56 am »

Me too, from the MediaCenter260018-x64.exe installer not through the app updater.
Logged

mattkhan

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 3961
Re: 26.0.18
« Reply #4 on: January 15, 2020, 12:54:13 am »

Same here, but I suspect that's intended.
I had this too. Why would it be an intended change?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71365
  • Where did I put my teeth?
Re: 26.0.18 Required a Restore
« Reply #5 on: January 15, 2020, 06:42:58 am »

A licensing change.
Logged

mattkhan

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 3961
Re: 26.0.18 Required a Restore
« Reply #6 on: January 15, 2020, 09:58:00 am »

A licensing change.
I missed this, what is the change?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71365
  • Where did I put my teeth?
Re: 26.0.18 Required a Restore
« Reply #7 on: January 15, 2020, 10:04:59 am »

A licensing thing.
Logged

jkline

  • Member
  • *
  • Posts: 2
Re: 26.0.18 Required a Restore
« Reply #8 on: January 15, 2020, 05:10:09 pm »

Same here, 26.0.18 required a restore.
My problem is I have now used 2-3 of my restore's for the year just to do an update, and its only January! Does this seem fair?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71365
  • Where did I put my teeth?
Re: 26.0.18 Required a Restore
« Reply #9 on: January 15, 2020, 05:11:00 pm »

Let us know if you run out.
Logged

Cinelder

  • World Citizen
  • ***
  • Posts: 198
Re: 26.0.18 Required a Restore
« Reply #10 on: January 15, 2020, 05:45:24 pm »

Let us know if you run out.

I also didn't need to restore my license upgrading to 26.0.18.  Was that because I used the MC25/26 upgrade registration key when I first installed MC26, or because MC 26 updated within the program (i.e. rather than using the .exe installer)?   Knowing  whether using the exe installer "burns" a restore while updating within the program won't might be helpful to other users, as would knowing not to worry if you used the MC25/26 upgrade registration key. 

Thanks
Logged

Sky King

  • Galactic Citizen
  • ****
  • Posts: 284
Re: 26.0.18 Required a Restore
« Reply #11 on: January 19, 2020, 02:13:14 pm »

Let us know if you run out.

I, too, have used a few.  Will you fix this?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71365
  • Where did I put my teeth?
Re: 26.0.18 Required a Restore
« Reply #12 on: January 19, 2020, 02:50:37 pm »

Ask when you run out, please.
Logged

Sky King

  • Galactic Citizen
  • ****
  • Posts: 284
Re: 26.0.18 Required a Restore
« Reply #13 on: January 19, 2020, 03:38:20 pm »

Ask when you run out, please.

Now it seems to happen each and every time I start up the program.  I had 18 installed and clicking on the shortcut previously installed does a reinstall of 18 and asks once again for a license key, etc.
Logged

SirTom2015

  • Recent member
  • *
  • Posts: 36
Re: 26.0.18 Required a Restore
« Reply #14 on: January 20, 2020, 09:25:02 am »

Just want it noted that I had to restore my license also so if the time comes that I have to ask for more, there's documented proof I had this same problem to when the app updated on all three machines i use it on within my network. That's three restores I had to use. Not complaining. I find it weird that JRiver has this glitch but it is early in the build so I expect this to happen.

Thanks for making a great product.
Logged

thecrow

  • MC Beta Team
  • Galactic Citizen
  • *****
  • Posts: 442
Re: 26.0.18 Required a Restore
« Reply #15 on: January 20, 2020, 10:37:59 am »

When you request a licence restore you are sent an email with a .mjr file attached.
This file is valid for a couple of weeks and can be used to register as many copies of MC as you need.
You do not need to keep using up your licence restores to activate additional copies.
Logged

BigSpider

  • Galactic Citizen
  • ****
  • Posts: 350
Re: 26.0.18 Required a Restore
« Reply #16 on: January 20, 2020, 06:23:10 pm »

Updated a while back, no restore required and everything hunky-dory, what can I say - perhaps a licencing thing? -Hey-ho I sense a distraction going on here!!!
Logged
English spiders are kind of small, but when I was living in the African rain forest well ......
Pages: [1]   Go Up