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Author Topic: Malwarebytes report [False Positive]  (Read 844 times)

billtr

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Malwarebytes report [False Positive]
« on: January 19, 2020, 06:54:22 am »

I have had MalwareBytes installed for several years, just installed MediaCenter later in December and am loving it. JRiver 25 and 26 installed just fine and work very well, even the remote panel, web panel and player features. Just recently upgraded to 26, latest scan revealed gogo.exe as a potential malicious gateway. See explanation from https://blog.malwarebytes.com/detections/malware-heuristic-webthreat/ and the log from my computer below. Since a MP3 encoder is only used while saving music it seems that a different one could be used. Please advise.
Thanks in advance for any help,
Bill

Malware.Heuristic.WebThreat
Short bio
Malware.Heuristic.WebThreat is Malwarebytes’ detection name for applications that contact malicious sites or domains.

Type of infection
When an application is found to make contact to a site or domain that is blacklisted by the Malwarebytes Web-protection module, the application will be flagged as Malware.Heuristic.WebThreat.

Protection
Malware.Heuristic.WebThreat is detected to protect the user against applications that want to download additional malware or from malware contacting C&C servers.

Details from my log:


Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/19/20
Scan Time: 2:34 AM
Log File: 15011b88-3a8e-11ea-9b93-005056c00001.json

-Software Information-
Version: 4.0.4.49
Components Version: 1.0.793
Update Package Version: 1.0.17934
License: Premium

-System Information-
OS: Windows 10 (Build 18362.592)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 532326
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 28 min, 21 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Malware.Heuristic.7, C:\USERS\BILL\APPDATA\ROAMING\J RIVER\MEDIA CENTER 26\PLUGINS\MP3_ENCODER\GOGO.EXE, No Action By User, 7, 0, 1.0.17934, 7, dds, 00551919

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
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JimH

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Re: Malwarebytes report
« Reply #1 on: January 19, 2020, 07:05:47 am »

It's an MP3 encoder plug-in.  A false positive by malwarebytes.  Please report it to them.
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