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Author Topic: Registration code stopped working JR26 [Solved]  (Read 372 times)

chrisc

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Registration code stopped working JR26 [Solved]
« on: February 16, 2020, 06:22:34 am »

Bought JR26 a few months back.  All was well

Returned from holiday.  Am now prompted to insert registration code as "Trial has expired"

Inserted the code provided.  The same prompt re-appears

Please advise what to do

Thank you
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JimH

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Re: Registration code stopped working JR26
« Reply #1 on: February 16, 2020, 07:18:21 am »

It's either a typo or the wrong version of either the license or the program. 

Make sure you have installed MC26 from the Download Page.

Please read this:
https://wiki.jriver.com/index.php/Restoring_a_License
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chrisc

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Re: Registration code stopped working JR26
« Reply #2 on: February 16, 2020, 07:30:58 am »

Thank you.  I ran the .mjr program and copied and pasted the same code in.  That worked

I also spotted that JR26 for Mac is available and downloaded that.  Licence transferred ok

However, the library is empty

How do I get ver 26 to read the library that ver 25 made?
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Awesome Donkey

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Re: Registration code stopped working JR26
« Reply #3 on: February 16, 2020, 07:38:55 am »

Do a library backup in MC25, then restore that library backup in MC26.

https://wiki.jriver.com/index.php/Library_Backup
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