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Author Topic: Severe distortion on fades with MC26 and Asus / Realtek High Def Codec S1220a  (Read 1238 times)

AlexM

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  • Posts: 2
Severe distortion on fades with MC26 and Asus / Realtek High Def Codec S1220a
« on: February 07, 2020, 09:08:01 am »
Hello,

I've recently upgraded to MC26, having previously been using MC24/25. The problem I am having is that I'm experiencing heavy distortion during fades - it almost sounds like the sound is being bit truncated to 8bits. It isn't noticable during normal playback, but I'm sure it must also be impacting the reproduction of low level detail during normal playback.

I am monitoring via a pair of JBL Control 1s and a Q Acoustics Sub, driven by a Nobsound NS20 100wpc class D amplifier via analogue output. The amp is connected to the computer via the motherboard stereo output rather than the front panel jack.

I have an Asus ROG Strix X570-F Gaming motherboard (AMD Ryzen 3900X) and I am using the onboard Realtek sound card, which has the following specs:

SupremeFX 8-Channel High Definition Audio CODEC S1220A
- Dual OP Amplifiers
- Impedance sense for front and rear headphone outputs
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- SupremeFX Shielding Technology
- Supports up to 32-Bit/192kHz playback *2

Audio Feature :
- Optical S/PDIF out port(s) at back panel
- Sonic Radar III
- Sonic Studio III + Sonic Studio Link

I am currently using the Realtek driver v6.0.8791.1 but the problem has been apparent with previous earlier versions too.

I'd really appreciate some diagnostic and trouble-shooting help as it's cramping my audio pleasure!.

Regards,
Alex


My full system info file is shown below:
Library
    Total files: 21,931
    Audio files: 19,162
    Image files: 2,663
    Video files: 0
    Other files: 106
Processing
    Thumbnails built: 100% (21931 of 21931)
    Audio analyzed: 98% (18729 of 19162)
Background Tools Running
    No tools currently running
Power
    Playback (disable automatic sleep)
Media Center
    Version: 26.0.20 registered
    Install path: C:\Program Files\J River\Media Center 26\
    Interface plug-ins: Interface Plugins: TiVo Server (not running)
    JRMark: never run
    Program run time: 49 minutes
    Memory used: 74.2 MB memory
    Handles used: 671 handles
Advanced System Info
    Memory & CPU
        CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1, AVX
        Free Physical Memory: 42.8 GB
        Total Logical Cores: 24
        Total Memory: 63.9 GB
    Operating System
        Microsoft Windows 10 64-bit
    Audio inputs and outputs
        AG271QG (NVIDIA High Definition Audio) (driver 10.0.18362.1)
        IN 1-2 (2- BEHRINGER UMC 204HD 192k) (driver 10.0.18362.1)
        Microphone (2- Sonic Studio Virtual Mixer) (driver 10.0.18362.1)
        Microphone (HD Pro Webcam C920) (driver 10.0.18362.1)
        OUT 1-2 (2- BEHRINGER UMC 204HD 192k) (driver 10.0.18362.1)
        OUT 3-4 (2- BEHRINGER UMC 204HD 192k) (driver 10.0.18362.1)
        Realtek Digital Output (Realtek(R) Audio) (driver 10.0.18362.1)
        Speakers (2- Sonic Studio Virtual Mixer) (driver 10.0.18362.1)
        Speakers (Realtek(R) Audio) (driver 10.0.18362.1)
    BEHRINGER USB 2.0 Audio Devices
        BEHRINGER UMC 204HD 192k (driver 4.59.0.56775)
    Biometric
        Windows Hello Face Software Device (driver 10.0.18362.1)
    Bluetooth
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        Generic Bluetooth Radio (driver 10.0.18362.449)
        Microsoft Bluetooth Enumerator (driver 10.0.18362.449)
        Microsoft Bluetooth LE Enumerator (driver 10.0.18362.1)
        PLT Focus (driver 10.0.18362.449)
        PLT Focus Avrcp Transport (driver 10.0.18362.1)
        PLT Focus Avrcp Transport (driver 10.0.18362.1)
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        ACPI x64-based PC (driver 10.0.18362.1)
    Disk drives
        ENMOTUS T00 FuzeDrive (driver 10.0.18362.1)
        ENMOTUS VDRIVE02 (driver 10.0.18362.1)
        Force MP600 (driver 10.0.18362.1)
        Force MP600 (driver 10.0.18362.1)
        ST2000DM008-2FR102 (driver 10.0.18362.1)
        Xvd (driver 10.0.18362.1)
        Xvd (driver 10.0.18362.1)
        Xvd (driver 10.0.18362.1)
        Xvd (driver 10.0.18362.1)
    Display adapters
        NVIDIA GeForce RTX 2080 Ti (driver 26.21.14.4166)
    Firmware
        System Firmware (driver 10.0.18362.1)
    HIDClass
        Corsair composite virtual input device (driver 3.0.87.0)
        HID-compliant consumer control device (driver 10.0.18362.1)
        HID-compliant consumer control device (driver 10.0.18362.1)
        HID-compliant consumer control device (driver 10.0.18362.1)
        HID-compliant game controller (driver 10.0.18362.175)
        HID-compliant system controller (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        HID-compliant vendor-defined device (driver 10.0.18362.175)
        Logitech USB Input Device (driver 1.10.78.0)
        USB Input Device (driver 10.0.18362.175)
        USB Input Device (driver 10.0.18362.175)
        USB Input Device (driver 10.0.18362.175)
        USB Input Device (driver 10.0.18362.175)
        USB Input Device (driver 10.0.18362.175)
        USB Input Device (driver 10.0.18362.175)
    Image
        Brother MFC-J6945DW LAN (driver 1.0.39.1)
        HD Pro Webcam C920 (driver 1.3.92.0)
    Keyboard
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        HID Keyboard Device (driver 10.0.18362.1)
        HID Keyboard Device (driver 10.0.18362.1)
    Monitors
        Generic PnP Monitor (driver 10.0.18362.207)
        Generic PnP Monitor (driver 10.0.18362.207)
    Mouse
        HID-compliant mouse (driver 10.0.18362.1)
        HID-compliant mouse (driver 10.0.18362.1)
        HID-compliant mouse (driver 10.0.18362.1)
        HID-compliant mouse (driver 10.0.18362.1)
    Net
        Bluetooth Device (Personal Area Network) #5 (driver 10.0.18362.1)
        Intel(R) I211 Gigabit Network Connection (driver 12.18.8.22)
    Print queues
        Brother MFC-J6945DW Printer (driver 10.0.18362.1)
        Brother PC-FAX v.3.2 (A3/LGR) (driver 10.0.18362.1)
        Fax (driver 10.0.18362.1)
        Microsoft Print to PDF (driver 10.0.18362.1)
        Microsoft XPS Document Writer (driver 10.0.18362.1)
        OneNote (driver 10.0.18362.1)
        PaperPort Image Printer (driver 10.0.18362.1)
        Root Print Queue (driver 10.0.18362.1)
        Send To OneNote 2016 (driver 10.0.18362.1)
    Processors
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
        AMD Ryzen 9 3900 12-Core Processor              (driver 10.0.18362.387)
    SCSIAdapter
        EnTier Virtualized AHCI Controller for AMD DEV_7901 (driver 18.29.38.489)
        EnTier Virtualized AHCI Controller for AMD DEV_7901 (driver 18.29.38.489)
        EnTier Virtualized AHCI Controller for AMD DEV_7901 (driver 18.29.38.489)
        EnTier Virtualized AHCI Controller for AMD DEV_7901 (driver 18.29.38.489)
        Microsoft Storage Spaces Controller (driver 10.0.18362.449)
        Standard NVM Express Controller (driver 10.0.18362.1)
        Standard NVM Express Controller (driver 10.0.18362.1)
        Xvdd SCSI Miniport (driver 10.0.18363.1)
    SecurityDevices
        AMD PSP 11.0 Device (driver 4.10.0.0)
    Software components
        A-Volute Nh3 Audio Effects Component (driver 1.6.1.0)
        DTS APO4x Service Component (driver 1.0.20.1)
        DTS Audio Effects Component (driver 1.1.0.0)
        Realtek Asio Component (driver 1.0.0.4)
        Realtek Audio Effects Component (driver 11.0.6000.707)
        Realtek Audio Universal Service (driver 1.0.0.186)
        Realtek Hardware Support Application (driver 11.0.6000.185)
    Software devices
        2 - UMC204HD 192k MIDI In
  • (driver 10.0.18362.1)

        2 - UMC204HD 192k MIDI Out
  • (driver 10.0.18362.1)

        Bluetooth (driver 10.0.18362.1)
        DR-880
  • (driver 10.0.18362.1)

        DR-880 [1] (driver 10.0.18362.1)
        Microsoft Device Association Root Enumerator (driver 10.0.18362.1)
        Microsoft GS Wavetable Synth (driver 10.0.18362.1)
        Microsoft Radio Device Enumeration Bus (driver 10.0.18362.1)
        Microsoft RRAS Root Enumerator (driver 10.0.18362.1)
    Sound, video and game controllers
        BEHRINGER UMC 204HD 192k (driver 4.59.0.56775)
        DR-880 (driver 1.0.0.0)
        HD Pro Webcam C920 (driver 10.0.18362.1)
        NVIDIA High Definition Audio (driver 1.3.38.21)
        NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (driver 4.13.0.0)
        PLT Focus Hands-Free AG Audio (driver 10.0.18362.1)
        PLT Focus Stereo (driver 10.0.18362.356)
        Realtek(R) Audio (driver 6.0.8791.1)
        Sonic Studio Virtual Mixer (driver 10.21.0.200)
    System
        ACPI Fixed Feature Button (driver 10.0.18362.267)
        ACPI Power Button (driver 10.0.18362.267)
        AMD GPIO Controller (driver 2.2.0.115)
        AMD PCI (driver 1.0.0.67)
        AMD PCI (driver 1.0.0.67)
        AMD PCI (driver 1.0.0.67)
        AMD SMBus (driver 5.12.0.38)
        Composite Bus Enumerator (driver 10.0.18362.329)
        Corsair Bus (driver 3.0.87.0)
        Direct memory access controller (driver 10.0.18362.267)
        High Definition Audio Controller (driver 10.0.18362.1)
        High Definition Audio Controller (driver 10.0.18362.1)
        High precision event timer (driver 10.0.18362.267)
        Microsoft ACPI-Compliant Embedded Controller (driver 10.0.18362.267)
        Microsoft ACPI-Compliant System (driver 10.0.18362.329)
        Microsoft Basic Display Driver (driver 10.0.18362.329)
        Microsoft Basic Render Driver (driver 10.0.18362.329)
        Microsoft Hyper-V Virtualization Infrastructure Driver (driver 10.0.18362.476)
        Microsoft System Management BIOS Driver (driver 10.0.18362.1)
        Microsoft UEFI-Compliant System (driver 10.0.18362.329)
        Microsoft Virtual Drive Enumerator (driver 10.0.18362.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.18362.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.18362.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.18362.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.18362.1)
        Motherboard resources (driver 10.0.18362.267)
        Motherboard resources (driver 10.0.18362.267)
        Motherboard resources (driver 10.0.18362.267)
        Motherboard resources (driver 10.0.18362.267)
        Motherboard resources (driver 10.0.18362.267)
        Motherboard resources (driver 10.0.18362.267)
        NDIS Virtual Network Adapter Enumerator (driver 10.0.18362.1)
        NVVHCI Enumerator (driver 3.3.2475.1519)
        PCI Express Root Complex (driver 10.0.18362.418)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard host CPU bridge (driver 10.0.18362.267)
        PCI standard ISA bridge (driver 10.0.18362.267)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PCI-to-PCI Bridge (driver 10.0.18362.418)
        PLT Focus Hands-Free AG (driver 10.0.18362.1)
        Plug and Play Software Device Enumerator (driver 10.0.18362.329)
        Programmable interrupt controller (driver 10.0.18362.267)
        Remote Desktop Device Redirector Bus (driver 10.0.18362.1)
        System board (driver 10.0.18362.267)
        System CMOS/real time clock (driver 10.0.18362.267)
        System speaker (driver 10.0.18362.267)
        System timer (driver 10.0.18362.267)
        UMBus Root Bus Enumerator (driver 10.0.18362.329)
        Volume Manager (driver 10.0.18362.1)
    USB
        AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (driver 10.0.18362.207)
        AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (driver 10.0.18362.207)
        AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (driver 10.0.18362.207)
        Corsair USBXp Driver (driver 3.3.0.0)
        Generic SuperSpeed USB Hub (driver 10.0.18362.1)
        Generic USB Hub (driver 10.0.18362.1)
        NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) (driver 10.0.18362.207)
        NVIDIA USB Type-C Port Policy Controller (driver 1.38.831.832)
        USB Composite Device (driver 10.0.18362.1)
        USB Composite Device (driver 10.0.18362.1)
        USB Composite Device (driver 10.0.18362.1)
        USB Root Hub (USB 3.0) (driver 10.0.18362.1)
        USB Root Hub (USB 3.0) (driver 10.0.18362.1)
        USB Root Hub (USB 3.0) (driver 10.0.18362.1)
        USB Root Hub (USB 3.0) (driver 10.0.18362.1)
    USBDevice
        AURA LED Controller (driver 10.0.18362.1)
    VolumeSnapshot
        Generic volume shadow copy (driver 10.0.18362.1)
        Generic volume shadow copy (driver 10.0.18362.1)
        Generic volume shadow copy (driver 10.0.18362.1)
Logged

AlexM

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  • Posts: 2
Re: Severe distortion on fades with MC26 and Asus / Realtek High Def Codec S1220a
« Reply #1 on: March 09, 2020, 12:45:28 pm »
Bump - still having this problem during fades. It sounds horrible - like bit truncation during the fade out. Amplification level in Realtek Audio Control Panel is set to 'Performance' (lowest output level / lowest distortion). MC26 is using ASIO, so I'm sure it ignores all of those settings anyway.

Can someone help? it's a real pain!

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JimH

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  • Posts: 72448
  • Where did I put my teeth?
Re: Severe distortion on fades with MC26 and Asus / Realtek High Def Codec S1220a
« Reply #2 on: March 09, 2020, 01:13:59 pm »
Try WASAPI or Direct Sound.
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