Topic: Audio Analysis - Memory Leak (Read 6350 times)

Nikolay · « **on:** April 15, 2003, 06:46:04 am »

Hi everybody,

We are still trying to find a problem which leads to memory leak and system crashes during audio analysis.

Please try next build (9.0.150) and let us know if it solves the problem.

If it does not, can you please try switching HD access mode from DMA to PIO and see if that helps. Does anyone using SCSI drives have this problem?

If none of the things listed above help, please list here your motherboard name. I know, it's kind of personal, but it might help us.

Thank you,
Nikolay

zevele10 · « **Reply #1 on:** April 15, 2003, 01:42:25 pm »

Nikolay.
I will try the 150 built.
But the last times i was running Audio Analysis i had a look at the memory usage.
Unlike many builts before ,i did not see MC taking all the memory.
But after a while ,MC just close, even with a memory use that i would call 'normal'.
I will test when built 150 out and let you know

zevele10 · « **Reply #2 on:** April 16, 2003, 02:47:42 am »

First problem:
a folder with around 80% of the songs having allready gone throught Analyse Audio is now see in Auto Smarlist as having no Aalyse Audio at all.

Anyway ,with 4614 songs to analyse in this folder ,i may be able to help........

zevele10 · « **Reply #3 on:** April 16, 2003, 03:12:26 am »

same probleme ,at around 200 tacks ,all the memory gone

Ingo · « **Reply #4 on:** April 16, 2003, 05:46:05 am »

same here. MC.150 worked fine for about 900 files and then used up all memory it could get its hands on (around 2GB of ram+swap)
that's a lot better than with .149 which went berzerk after around 200-400 files

Ingo

JimH · « **Reply #5 on:** April 16, 2003, 06:12:23 am »

Anyone having this problem...

Please report your System Info by copying it from MC Help and pasting here.

We cannot reproduce this problem so we need more information about what you have in common.

Are you running anything tricky that handles memory or disk access?

Do you have any unusual plug-ins installed?

Which virus checker?

Which firewall?

Try simplifying your system as much as possible to see if it helps.

The problem shows up when analyzing audio, but it's possible the bug is not in MC.

Ingo · « **Reply #6 on:** April 16, 2003, 06:23:47 am »

Quote

Anyone having this problem...

Are you running anything tricky that handles memory or disk access?

no

Quote

Do you have any unusual plug-ins installed?

Chartfinder and Girder's DVDspy

Quote

Which virus checker?

the free version from www.grisoft.com

Quote

Which firewall?

tinsoft (now kerio) v2.0.15

Quote

Try simplifying your system as much as possible to see if it helps.

ok, I'll try that tonight

Quote

The problem shows up when analyzing audio, but it's possible the bug is not in MC.

but it's MC that's taking up all that memory.

Ingo

from MC/system info:

Media Center Registered 9.0.150 -- C:\Programme\Media Jukebox\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 1199 MHz MMX / Memory: Total - 654 MB, Free - 451 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive G: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive I: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: Yes Soundfile: C:\WINDOWS\Media\ding.wav

Burning / Drive G: RICOH DVD+RW MP5120 Addr: 1:0:0 Speed:12 MaxSpeed:12 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None

lmurawski · « **Reply #7 on:** April 16, 2003, 07:47:48 am »

Quote

Anyone having this problem...

Please report your System Info by copying it from MC Help and pasting here.

We cannot reproduce this problem so we need more information about what you have in common.

Are you running anything tricky that handles memory or disk access? no

Do you have any unusual plug-ins installed? none

Which virus checker? Norton AV

Which firewall? none

Whiling analyzing, I'm also playing music. This error is still occuring with build 150. I watched it while analyzing today trying to see if there was any more information that I could give you on what events may be occuring at the time the leak starts.

I've had the error happen while analyzing overnight and it would error. This was with previous builds, so I don't know about 150 yet.

Here are screenshots from my latest leak situation. The first was during playback. At which time, the errors during analysis started.

screen shot 1
screen shot 2

Is it possible that at the end of playback and the end of analyze could both be competing for the database resource?

Also, I've never had this occur on my home system with analyze.

system info:
Media Center Registered 9.0.150 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1394 MHz MMX / Memory: Total - 523 MB, Free - 408 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive F: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / No burners found.
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Marty3d · « **Reply #8 on:** April 16, 2003, 08:45:30 am »

Started the analyze 1-2 hours ago, it was ok after ca 100 files, but now:

Image of Task manager

Image of analyzer

Using Norton AV 2003, Norton Firewall 2003...nothing else special at all...

Quote

Media Center Registered 9.0.150 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 1006 MHz MMX / Memory: Total - 261 MB, Free - 133 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929)wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0001)

Ripping / Drive F: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive G: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive F: PLEXTOR CD-R PX-W1210A Addr: 1:0:0 Speed:12 MaxSpeed:12 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Good luck hunting this one down!!

Regards,
/Martin

JimH · « **Reply #9 on:** April 16, 2003, 08:58:59 am »

Are you playing or doing anything in MC at the same time?

Ingo · « **Reply #10 on:** April 16, 2003, 09:03:29 am »

nope. sitting minimized to the tray in its corner, doing nothing but analizing audio.
Skin is PixOS.

Matt · « **Reply #11 on:** April 16, 2003, 09:26:56 am »

Other questions:

1) does doing only short or only long files matter (<20 seconds vs. > 3 minutes)

2) does the filetype matter (ogg vs. mp3 vs. ape)

2) does using a non-US locale matter

Thanks for any clues.

Ingo · « **Reply #12 on:** April 16, 2003, 10:36:21 am »

Quote

Other questions:

1) does doing only short or only long files matter (<20 seconds vs. > 3 minutes)

don't know. I'm currently analyzing alphabetically

Quote

2) does the filetype matter (ogg vs. mp3 vs. ape)

don't have ogg or ape. just mp3

Quote

2) does using a non-US locale matter

I'm using German WinXP-Pro, SP1

Ingo

zevele10 · « **Reply #13 on:** April 16, 2003, 11:07:44 am »

Before i answer your questions.
Anything to do with Fat 32 or NTSF ?

Marty3d · « **Reply #14 on:** April 16, 2003, 11:45:20 pm »

Some conditions:
- Playing mp3's
- Analyzing mp3's
- Using swedish locale (windows is US)

zevele10 · « **Reply #15 on:** April 17, 2003, 02:17:02 am »

Are you running anything tricky that handles memory or disk access?

-=-=NO

Do you have any unusual plug-ins installed?

-=-=-NO

Which virus checker?

Which firewall?

-=-=PCCillin 2002 ,firewall-[only in connections monitored-]

-I have the problem using MC for other tasks or not
-I have the problem with music on any of my five hard drives

-I run a Windows US english-hebrew enable , set to US english as default
-All Windows updates installed

- I have the same problem with MP3 , OGG ,MPC.
I cannot tell you about lenght of the songs.

-I have RealOne and MusicMatch installed but not WMP- i run the one on my Windows disc ,6 i think-

- I have Nero , EAC and DBpowerAmp installed as well.

Many time ,but not allways ,when MC has eat most of the memory ,Analyse Audio gives 'Error' to all the remaining tracks.

MORE OR LESS
the first 100 - + tracs : memory usage ok
From there memory usage up all the time at very fast speed and problem at 200 - + tracks

If i want memory to be back i need to reboot ,if not i stay at a hight level ,closing MC or not.
The memory usage do go smaller ,but not as before using Analyse Audio.

Media Center Registered 9.0.152 -- C:\Program Files\J River\Media Center\

Microsoft Windows 2000 Workstation 5.0 Service Pack 3 (Build 2195)
AMD Athlon 1678 MHz MMX / Memory: Total - 261 MB, Free - 125 MB

Internet Explorer: 5.00.3502.1000 / ComCtl32.dll: 5.81 / Shlwapi.dll: 5.00.3502.5332
Shell32.dll: 5.00.3502.6144wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping / Drive H: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive I: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: No / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: Yes Soundfile: C:\Program Files\Yahoo!\Messenger\Media\knock.wav

Burning / Drive I: PLEXTOR CD-R PX-W4012A Addr: 0:1:0 Speed:40 MaxSpeed:40 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Ingo · « **Reply #16 on:** April 17, 2003, 03:10:51 am »

stripped down my system, installed .151 and tried to analyze a few hundred files tonight... and guess what. It worked. No memory leak showed up.
Doing more files right now. Then I'll reboot to get my full system back, update to .152 and go on analyzing ;-)
I'll let you know if it still works then...
Ingo

Ingo · « **Reply #17 on:** April 17, 2003, 07:36:55 am »

Bad news. Didn't change anything (no reboot, no programs started, didn't install .152 yet).
Analyzed 145 more files. And the memory leak showed up again. Not as bad as last time, but still eating up around 150MB of mem+swap.
Some files had an error status and those were analyzed after the start of memory usage increase. Restarting MC and trying to analyze these files didn't bring up any problems.
just finished reanalyzing all these 145 files.... again. no problem.
I'm now going to install .152 and just continue analyzing...

Ingo

Marty3d · « **Reply #18 on:** April 17, 2003, 07:45:44 am »

Just analyzed 400+ files for 2 hours without any leak. Only difference from last time was .152 and no playback during analyze... Trying some more later on!

/Martin

zevele10 · « **Reply #19 on:** April 17, 2003, 08:31:20 am »

Sill no luck here
152 and not running any program, same memory problem.
Will try again after reboot

Ingo · « **Reply #20 on:** April 18, 2003, 08:52:09 am »

same here. updated to .154, analyzed a few hundred files and it came back. When closing MC (via 'X' on top right) I got an MS VC++ runtime error.

Next thing I'll do is completely remove MC and do a clean reinstall.

Ingo

edit: I get this runtime error on exit every time.....

brookb · « **Reply #21 on:** April 20, 2003, 01:39:04 pm »

Memory Leak still there in 155. Please don't release to the public until this is fixed.

Here's my system info:

Media Center Registered 9.0.155 -- C:\Program Files\J River\Media Center\

Microsoft Windows 2000 Workstation 5.0 Service Pack 1 (Build 2195)
Centaur Unknown 803 MHz MMX / Memory: Total - 490 MB, Free - 216 MB

Internet Explorer: 5.50.4807.2300 / ComCtl32.dll: 5.81 / Shlwapi.dll: 5.50.4807.2300
Shell32.dll: 5.00.3103.1000 / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive E: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: No / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive E: YAMAHA CRW2100E Addr: 1:0:0 Speed:16 MaxSpeed:16 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Antivirus: Norton
Firewall: Computer A: None: Computer B: Ontrack System Suite 4.0
Processor: Computer A: AMD Athlon. Computer B: Via C3
OS's Win2K: Computer A: SP2. Computer B: SP1
Doing other things on the computer at the same time: Sometimes - doesn't make a difference.
I've re-installed the OS (including format), since the problem first started, and that hasn't helped either.
I've run it with library on FAT32 drives and on NTFS drives. Makes no difference.

Ingo · « **Reply #22 on:** April 20, 2003, 03:07:53 pm »

yep, hit me again.
using .155, did a clean reinstall, even used a new library. this time it happened after only ~50 tracks. seems to be quite random as I could analyze a few hundered tracks in the next session....

Ingo

JimH · « **Reply #23 on:** April 20, 2003, 05:49:08 pm »

We've said many times that we would love to fix this, but can't reproduce it. Please provide any details you can. We just don't see the problem.

We believe it may be hardware related.

Bartabedian · « **Reply #24 on:** April 20, 2003, 06:54:07 pm »

I've had this problem for quite some time now...and my system is VERY basic.

No firewall, no virus software, not playing in MC just analyzing, using only MP3's and nothing else even loaded in the system other than essentials for windows, no real, no winamp agent no mouse or keyb utils, no plug-ins. Only MC running.

Leak always happens, but it's random when it does happen, seemingly no rhyme or reason.

Extended info: MB -Gigabyte 6bxe
Audio Card: Gina by Echo

Media Center Registered 9.0.155 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium III 599 MHz MMX / Memory: Total - 517 MB, Free - 175 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1106 (xpsp1.020828-1920) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive H: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive I: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: No / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive I: MITSUMI CR-48X8TE Addr: 1:1:0 Speed:16 MaxSpeed:16 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

zevele10 · « **Reply #25 on:** April 20, 2003, 09:41:10 pm »

OK ,so:

Motherboard : Soltek Mainboard Driver
ADM Athlon [ tm] XP 2000 +
AT/AT compatible

Ingo · « **Reply #26 on:** April 21, 2003, 02:47:33 am »

MC is running using PIXOS skin (changed that now to no skin), usually minimized to the tray, files are on two differen NTFS disks.

here's my hardware description:

- athlon 1.2, non XP (even though your system info says its 1314MHz, and I didn't overclock)
- abit kt7 raid, via kt133
- Matrox G400
- 3 HDs (IBM, 2Maxtor) 200GB in sum
- hpt370 onboard raid controller (used as a regular ide controller)
- SBLive 5.1 (creative drivers, around a year old)
- Hauppauge WinTV (PAL, stereo, radio) using btwincap drivers
- one ISA 2ser/1par card
- via-rhine chipset 100mbit netcard
- usb mouse (MS optical)
- usb-ISDN controller (Siemens)

my system is rockstable, uptime usualy around 4 weeks until I have to reboot to install something...

Media Center Registered 9.0.155 -- C:\Programme\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 1314 MHz MMX / Memory: Total - 654 MB, Free - 248 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929)wnaspi32.dll: N/A
Ripping / Drive G: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive I: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: Yes Soundfile: C:\WINDOWS\Media\ding.wav

Burning / Drive G: RICOH DVD+RW MP5120 Addr: 1:0:0 Speed:12 MaxSpeed:12 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Neanderthaler · « **Reply #27 on:** April 21, 2003, 06:10:41 am »

I selected 1630 files to be analyzed my settings when I started where the beneath mentioned

Media Center Registered 9.0.155 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1990 MHz MMX / Memory: Total - 1048 MB, Free - 681 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive F: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: No / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive F: CD-R/RW CW099D CD-R/RW Addr: 1:1:0 Speed:52 MaxSpeed:52 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Free memory stayed in a range of 675-681 MB. For the first 100 files
CPU usage stayed in a range of 30-35 %
After 100 files memory range was 655-658 MB
CPU Usage was in a range 40-50 %
After 120 files memory range was back to 670-675

After 498 files the remaining files went all in error which was mentioned under Status.
And each error took away some memory which leaded to the underneath mentioned result!!

Media Center Registered 9.0.155 -- C:\Program Files\J River\Media Center\
Microsoft Windows XP 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1966 MHz MMX / Memory: Total - 1048 MB, Free - 41 MB

After closing and restarting MC the memory was back to the following,

Media Center Registered 9.0.155 -- C:\Program Files\J River\Media Center\
Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1964 MHz MMX / Memory: Total - 1048 MB, Free - 838 MB

Note: I decided to restart my computer because it had become very slow in opening and processing other programs despite the fact that I had my memory back!

During the process I was not doing anything else

Virusscanner is Norton.

All files are mp3pro 64KB.

It does not matter if the files are located on my second disk or my third disk (I have no files on my first disk)

This is just an example, sometimes it does 1000 files before it errors and sometimes 10 or not even 1

As long as the proces is running there is no problem with memory

Of course the more files are in error the more memory is lost!

(SIGH) still 30,000 to go!!!!

Marty3d · « **Reply #28 on:** April 21, 2003, 07:05:25 am »

Some sysinfo:
AMD 1ghz
Asus KT133
SB PCI128

Anything else in particular you want to know?

brookb · « **Reply #29 on:** April 21, 2003, 08:17:41 pm »

Follow up:

I mentioned in my post yesterday that this happens on BOTH of my computers.

Hardware wise, one is an ASUS A7N266 motherboard with an AMD Athlon 1900, not overclocked, using on-board audio digital out. The other is a VIA C3M266 with a Via C3 800 Mhz processor, not overclocked, using on-board analog out. They've both exhibited the problem. The A7N266 continued to exhibit it after a total reformat and re-install of the O/S (Win 2K).

One guy mentioned earlier what he saw when the problem occurred. I'd like to enhance that, because I've watched it. I had task manager up, and was watching memory usage. Everything was going smoothly. Then MC started to work on a new file. Almost immediately, it indicated an error with that file and went to the next file. When it indicated the error, the memory jumped up several megabytes (probably the size of the file). The next file did the same, and the memory jumped again. This kept on happening. Some files actually did pass the analysis once in a while, but once the first one errored out, follow-on files errored quite often.

I sure hope you guys can reproduce this. You might have to go and build a new system, or get someone who has MC who lives near you to bring their system to you and demo it.

zevele10 · « **Reply #30 on:** April 21, 2003, 09:40:01 pm »

The same here.

At the start ,there is a jump in memory but after this jump it stays stable for anything from 20 up to 100 songs.
Computer is slower ,but you still can use it.
After that ,there is another jump in memory , there is no way you can use your computer ,it is slow slow.
And the 'error' error' happens ,at full speed , one song after one song ,very fast .

To close MC - if it is still open- return memory ,but not allways at the level from before using Audio Analyse.

This nigth i left MusicMatch analysing thousands songs.
It was fine.
I did it to see if working. But i do not know if the systems are the same. I do not think they are. With MM ,you cannot set to not apply the Gain.

Anyway , few thousands songs to" volume leveling ' in MM was working ok.

As i said many times before ,to me Audio Analyse ONLY was worth the price of MJ8.
So i do not mind to run any test you may ask me to run to ty to find out.
From this Thursday , for now i going to friends for the end of he jewish easter

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Author Topic: Audio Analysis - Memory Leak (Read 6350 times)

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