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UPGRADE: Prices and Help for MC27

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JimH:
Where are you located?  What OS are you using?

Send me your details and I'll check our logs.  I'm jimh at jriver.

I've seen a couple other similar problems and there were no transactions (failed or otherwise) in our logs.   That means it's not getting to our server.  And that suggests a possible antivirus problem or similar on your machine.

Alpengreis:
Same error here. And it has nothing to do (HIGHLY probably) with my credit card bank. Also I tried with my Paypal account. SAME error!
And now? I can't change my system for only this purchase ...

JimH:
We had the same problem last year a few times, then it cleared up.

https://yabb.jriver.com/interact/index.php/topic,122405.msg848715.html#msg848715

bem001:
Same issue with me. Multiple credit cards. So do we just wait and try again later?

JimH:

--- Quote from: bem001 on July 22, 2020, 11:59:37 am ---Same issue with me. Multiple credit cards. So do we just wait and try again later?

--- End quote ---
We're looking at the problem.  Maybe try in a few hours.

It appears to be with a very small subset of customers.  Almost all transactions are succeeding.

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