More > JRiver Media Center 27 for Windows

License Problems

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JimH:

--- Quote from: Heiuwe on August 14, 2020, 12:20:41 pm ---And why is it so difficult every time to find contact to you, i.e. by email?

--- End quote ---
We send an acknowledgement of purchase by email.  Your credit card or bank statement should show the amount.  In the U.S., this is proof of purchase.

HDJ1411:
New here so not sure in correct place.  I've had JRiver MC for sometime and upgrade from time to time over the years.  Was in a hurry this evening when upgrading from 24 to 27 and purchase the wrong version.  Need windows and purchase the master as that what I thought I had.  The attachment to upgrade to 27 will not work as I found out.  Just need to know who and how I can get the Windows version of MC 27.  Not looking for a refund as it was my mistake.

Thanks  :-\ ?

JimH:
https://yabb.jriver.com/interact/index.php/topic,126045.0.html

pjbendik:
I have a similar problem. I bought the upgrade from my MC 22 to MC 27 on Mac - and then got a notice to buy the MC 27 Master - so I did, thinking I needed BOTH. I have read that I need only one. Yes - it is my mistake - but it was confusing. I would only like the refund of the Master License. Happy paying for the MC27 for Mac version.
Where do I go to request this refund?

Many thanks,
Paul

Deanna:
We will take care of this on Monday.
JRiver

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