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Author Topic: Mistake upgrading my license  (Read 356 times)

blueshirt

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Mistake upgrading my license
« on: December 14, 2020, 07:45:36 am »
Hello!

I had a master license for JRiver 24 that I wanted to upgrade to JRiver 27 but I made a mistake upgrading... I selected Windows instead of master...
Is there a way for me to change that? I can't find anything beside buying a new one..

Thanks!
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JimH

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Re: Mistake upgrading my license
« Reply #1 on: December 14, 2020, 07:48:22 am »
I don't see a recent purchase with the email address you used on the forum.
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blooshirt

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Re: Mistake upgrading my license
« Reply #2 on: December 14, 2020, 07:54:14 am »
It's my fault, I created a new user account on the forum instead of updating my email address.
You should find one with this email!

Sorry for the misunderstanding!
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JimH

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Re: Mistake upgrading my license
« Reply #3 on: December 14, 2020, 08:40:03 am »
You have mail.
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blooshirt

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Re: Mistake upgrading my license
« Reply #4 on: December 14, 2020, 08:46:02 am »
Thank you very much Jim!

Everything is working!

Have a good day!  :)
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