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Author Topic: Media Server Problems  (Read 2162 times)

Harry_The_Hipster

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Media Server Problems
« on: April 09, 2003, 02:46:52 am »

(Sorry about the length, but am trying to provide as much info as I can.)

I'm still having problems with Media Server.

I can connect Ok remotely. The library loads. I select a random group of files and initiate Play. The first several files play back OK, with some initial buffering. I then lose the connection and get an error message that MC has not been able to locate the last several files, and I should check the path.

I then clear Playing Now and attempt to play other files. MC hangs, and shows 'Waiting' in the playback view.  I exit MC, wait a few minutes and reopen. When I try to connect to my home library, I get rejected, with a message telling me that I'm maxxed out on allowable connections (3).

This problem is not specific to any file types. I usually restrict selections to 128 kbps because of bandwidth limitations, and most selected files are mp3 cbr, with a few vbr. None of the files are defective - play OK locally.

When I check the Media Server log at home, I  find no indication anyone else has been attempting to connect.

the following come  from the MS log. I get these failure messages both after attempting to connect remotely, and after opening MS at home following installation of a new build (partial):

04/08/03 23:30:30 - private sharing thread started
04/09/03 01:30:29 - connection closed?
04/09/03 01:30:30 - read_http_request failed: -1
04/09/03 01:56:51 - received a connection
04/09/03 01:56:51 - ready for another connection
04/09/03 01:56:51 - private sharing thread started
04/09/03 01:56:51 - connection closed?
04/09/03 01:56:51 - read_http_request failed: -1
04/09/03 04:49:32 - received a connection
04/09/03 04:49:33 - ready for another connection
04/09/03 04:49:33 - private sharing thread started

No new programs at either end to account for this. No changes in office firewall. I'm using Sygate Personal Firewall at home, normal setting, and encounter this w/n its open. Just installed 145 at home; 142 in the office, but this has been a problem for the last 6-8 builds, when I run the same at both ends. Prior to that, MS worked quite well, with only normal drop-outs in heavy traffic.

At home, I can connect through MS almost immediately, and have no problems with playback. Here's an extract from the log for my present home connection (the error message may mark where I aborted one file by clicking on the Next File arrow):

04/09/03 06:41:40 - private sharing thread started
04/09/03 06:41:40 - streaming 57  C:/Art Farmer/Art Farmer - Art Farmer And The Jazz Giants - 02 - Summer Serenade.mp3
04/09/03 06:41:59 - tcp_write failed error=10054
04/09/03 06:41:59 - streaming done
04/09/03 06:41:59 - sharing thread exiting
04/09/03 06:41:59 - received a connection
04/09/03 06:41:59 - ready for another connection
04/09/03 06:42:00 - private sharing thread started
04/09/03 06:42:00 - streaming 58  C:/Art Farmer/Art Farmer - Art Farmer And The Jazz Giants - 05 - Farmer's Market.mp3

System info:

Media Center Registered 9.0.145 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 2019 MHz MMX / Memory: Total - 523 MB, Free - 209 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929) / wnaspi32.dll: Internal ASPI Layer

Ripping /   Drive F:   Copy mode:ModeBurstBigBuffer   CD Type:IDE   Read speed:Max
 Drive G:   Copy mode:ModeBurstBigBuffer   CD Type:Auto   Read speed:Max
 Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
 Eject after ripping: Yes /  Play sound after ripping: No  

Burning /  Drive F: PLEXTOR  CD-R   PX-W4012A   Addr: 1:1:0  Speed:32  MaxSpeed:40  Use MJ Engine:Yes
 Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
 Use playback settings: Yes /  Normalization: None

Would appreciate any suggestions (even if its just to hold tight, you'll look at it later) since MS is not useable right now.

Thanks...HTH


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JimH

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Re: Media Server Problems
« Reply #1 on: April 09, 2003, 04:00:00 am »

If you're using a login/password, try not using one, to see if that's the problem.  We made a change that could affect this.
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Harry_The_Hipster

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Re: Media Server Problems
« Reply #2 on: April 09, 2003, 05:58:20 am »

Jim:

Not that - don't use passwords.

I did install 145 in the office, ATM its playing OK, with normal buffering. I'll let it play through for the rest of the day, see what happens.

Thanks for the suggestion...HTH
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John Gateley

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Re: Media Server Problems
« Reply #3 on: April 09, 2003, 07:43:16 am »

Let me know if 145 breaks. I've made a lot of changes in the past weeks, and could have easily messed something up.

j

Doof

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Re: Media Server Problems
« Reply #4 on: April 09, 2003, 07:53:34 am »

I'm having the same problems I've reported before about Media Server.

It's mainly all username and password stuff. Any ideas about what's causing it?
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Ken Brookings

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Re: Media Server Problems
« Reply #5 on: April 09, 2003, 08:31:01 am »

Having exactly the same problem set with Media Server as Mr. Hipster.
Media Center Registered 9.0.145 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 2252 MHz MMX / Memory: Total - 523 MB, Free - 193 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1106 (xpsp1.020828-1920) / wnaspi32.dll: Internal ASPI Layer

Ripping /   Drive D:   Copy mode:ModeBurstBigBuffer   CD Type:IDE   Read speed:Max
 Drive E:   Copy mode:ModeBurstBigBuffer   CD Type:IDE   Read speed:Max
 Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
 Eject after ripping: Yes /  Play sound after ripping: No  

Burning /  Drive E: HL-DT-ST CD-RW GCE-8400B    Addr: 1:1:0  Speed:24  MaxSpeed:40  Use MJ Engine:Yes
 Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
 Use playback settings: No /  Normalization: 100 %

Ken
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Harry_The_Hipster

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Re: Media Server Problems
« Reply #6 on: April 09, 2003, 10:59:30 am »

145 is better, but there's still something going on.

MC finished playing an extended playlist. I added about 10 files to Playing Now without clearing it 1st. MC quickly flipped through the selected files one after the  other without opening anything, came to the last file and left it in 'Waiting' mode.

I then tried opening single files by double-clicking - same result.

I left it alone for a few minutes, then compiled another queue, right clicked and selected 'Play. Its now doing that quite normally.

Connection to server did not break.  System info for client below. Resources are quite low, probably because a number of office applications are running at the same time:

Media Center Registered 9.0.145 -- C:\Program Files\J River\Media Center\

Microsoft Windows 98 SE
Intel Pentium II 398 MHz MMX / Memory: Total - 261 MB, Free - 86 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.81 / Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 4.72.3812.600
wnaspi32.dll: 2, 0, 0, 0 , ASPI for WIN32 DLL, Copyright © Adaptec 1995 / Aspi32.sys: N/A

Ripping /   No CD drives found.
 Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: No /  Copy volume: 32767
 Eject after ripping: No /  Play sound after ripping: No  

Burning /  No burners found.
 Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: No
 Use playback settings: No /  Normalization: None

HTH

Listening to: 'Good Bait' from 'Johnny Griffin's Studio Jazz Party' by 'Johnny Griffin' on Media Center 9.0
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Harry_The_Hipster

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Re: Media Server Problems
« Reply #7 on: April 09, 2003, 02:06:34 pm »

It finally petered out, with 'Waiting', then refusing to reopen because there were too many other connectins.

This is what I find in the log for that time frame:

04/09/03 15:02:28 - private sharing thread started
04/09/03 15:02:28 - streaming 268  D:/E - K/Johnny Griffin/Johnny Griffin - Johnny Griffin's Studio Jazz Party - 04 - Toe-tappin'.mp3
04/09/03 15:02:31 - received a connection
04/09/03 15:02:31 - ready for another connection
04/09/03 15:02:31 - private sharing thread started
04/09/03 15:11:20 - streaming done
04/09/03 15:11:20 - sharing thread exiting
04/09/03 15:11:33 - received a connection
04/09/03 15:11:33 - ready for another connection
04/09/03 15:11:33 - private sharing thread started
04/09/03 15:11:33 - Only allow 3 connection
04/09/03 15:11:33 - sending 416

And so on. I can't understand how there could have been 3 other connections - nothing shows in the MS log.

HTH
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John Gateley

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Re: Media Server Problems
« Reply #8 on: April 09, 2003, 03:38:52 pm »

Hi HTH,

Thanks for the info, it helps a lot. I didn't get a chance to look at it today, but I will tomorrow. I think it'll be an easy fix, so hopefully tomorrow night.

j

Harry_The_Hipster

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Re: Media Server Problems
« Reply #9 on: April 09, 2003, 07:39:53 pm »

With installation of 146, now get this:

Started auto response thread on port 5556.
04/09/03 20:04:24 - bad port <>
04/09/03 20:04:24 - tcp_write failed error=10038
04/09/03 20:04:24 - bad version
04/09/03 20:04:25 - Stopped auto response thread.
04/09/03 20:04:25 - sharer starting
04/09/03 20:04:25 - Initializing server.
04/09/03 20:04:25 - Server initialized
04/09/03 20:04:25 - sharer ready to accept connections
04/09/03 20:04:25 - Started auto response thread on port 5556.
04/09/03 21:47:14 - received a connection
04/09/03 21:47:14 - ready for another connection
04/09/03 21:47:14 - private sharing thread started
04/09/03 21:47:14 - connection closed?
04/09/03 21:47:14 - read_http_request failed: -1
04/09/03 21:47:15 - received a connection
04/09/03 21:47:15 - ready for another connection
04/09/03 21:47:15 - private sharing thread started
04/09/03 21:47:15 - connection closed?
04/09/03 21:47:15 - read_http_request failed: -1
04/09/03 23:06:00 - received a connection
04/09/03 23:06:00 - ready for another connection
04/09/03 23:06:00 - private sharing thread started

MS is open ATM but not attempting to connect through it.

Hope that helps.

HTH
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John Gateley

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Re: Media Server Problems
« Reply #10 on: April 09, 2003, 08:12:32 pm »

Hi HTH,

I've been using Media Server for 2 or 3 hours now with no problem. I am doing it without hitting the network (Media Server and Media Center are on the same machine). I tried it for a long time just playing, and then started hitting the next button to go to the next song, but it's still going.

Is there anything you are doing besides playing or hitting the next button?

Can you try serving to the same machine (like I am doing) to see if the problem shows up or not?

Thanks,

j

Harry_The_Hipster

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Re: Media Server Problems
« Reply #11 on: April 10, 2003, 02:23:41 am »

John:

Am playing through MS at home - MS and MC on same machine. No problems. Ditto, when I keep hitting Next File button.

I've tested this alternative whenever I've had difficulty. Its worked OK locally even when I'm having trouble with remote connections.

The problems are quite specific to attempted connections to MS from my office.

I thought it might be resource limitations at the office - shared T-1 with lots of traffic at times - but whenever MC craters there, I revert to Rhapsody, and that plays without interruption. (Rhapsody is not open when I'm trying to use MC/MS.) Same with other streams.

Doof and Ken: Is this like what you're getting?

Try connecting at 24,147.89.61:80 and see what happens. And thanks for pursuing this issue.

HTH

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