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Author Topic: Double payment  (Read 480 times)

TCHOU

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Double payment
« on: June 15, 2021, 03:37:08 am »
Hi, JRiver teams:

I have some problems about my payment, and I need your help.

I got my credit card bill:

05/19/2021 08:59:07

05/21/2021 09:52:44

Both were Media Center 28 Master License.

But I ordered license only for one, but pay for twice in different date.

Could you help me to fix it?

thanks.

TCHOU
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JimH

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Re: Double payment at May 19 & May 21
« Reply #1 on: June 15, 2021, 06:27:10 am »
We'll fix this.  It can happen if you back through the purchase page in your browser.  Best to close the browser window after purchase.
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TCHOU

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Re: Double payment
« Reply #2 on: June 22, 2021, 07:30:37 am »
Hi all, still me.

I still payed for master license twice($27.98*2).

In 5/19 & 5/21 this two days!

But I only bought  one master license, can you help me again?
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