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Media Center 27 Freezes, Can't Be Closed
FKatz:
In the past couple of months I've been having a problem with Media Center 27 regularly freezing up and it's impossible to close. I hit cancel on the Microsoft message and nothing happens, task manager won't close it and I've tried closing via the command prompt and via process explorer - all to no avail. The only way I can close it is to reboot the computer or shut off the computer. It usually seems to happen when I'm scrolling through my audio files - right now I have about 133,000 of them.
I am running the program on Windows 10 Pro 64 bit. My system has an AMD A10-7870K processor with 16GB of RAM.
Does anyone have a suggestion as to how to resolve this problem?
I have a copy of Media Center on my home theater computer but I mostly use that for watching movies and haven't experienced the problem with that.
Dawgincontrol:
Since it's specific to one computer, I would suggest beginning here https://yabb.jriver.com/interact/index.php?topic=114101.0.
If no luck see if you can find a restore point before you were having problems. May guess is a Windows Update messed with your settings/usage along the way.
Good luck.
JimH:
If you can't close it with Task Manager, the problem is somewhere other than MC.
Where are the files stored?
Dawgincontrol's advice is good.
FKatz:
I'm not using Windows Defender for my antivirus - I'm using BitDefender but I followed the procedure and added the exceptions to the BitDefrender antivirus.
Regarding the comment "If you can't close it with Task Manager, the problem is somewhere other than MC." - if that's the case why is it only happening in Media Center? Of course most of my programs hardly ever freeze up but on the rare occasions when one of them does I've always been able to terminate the program via the Task Manager.
I can well believe that the problem occurred during a Windows update though I just found out that I don't have any restore points because it wasn't turned because Windows cleverly doesn't enable restore points automatically - you have to tell it to do so.
So we shall see if putting the exceptions in BitDefender does the trick or not - hopefully it will.
FKatz:
I put in exceptions into BitDefender antivirus in the hope that it might resolve this problem but a few minutes ago it froze up again and the only way I could close it was to reboot my computer.
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