When I try installing Media Jukebox under Win98-SE I get the following message:
Error installing MediaJukebox license:
Invalid license, error code=14
I have a registration code of
I have read ALL the suggestions for fixing registration problems. NONE of them work. I always get the message about error code 14. HELP. My product is not working and I need my money refunded.
Also, I was overcharged. I ordered Media Jukebox for 24.98. I have a printout from the Web page that says $24.98. Yet I am charged on my credit card for $34.98. When I telephoned, your operator told me that was the charge for Media Center, and that Media Center was the same as Media Jukebox. Well, it wasn't the same when I bought it, and you can hardly add $10 to the amount I authorized. The operator told me the only way I could get my money back was to post this message, as well as dispute the charge with my credit card company. So I am doing both. I purchased Media Jukebox because I read it was the BEST at MP3 conversions. Obviously, given the way I have been treated, I would NEVER recommend this product to anybody else. Please respond to my email address rory@redshift.com
Rory Sellers