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Author Topic: JRiver 28 Keeps installing periodically  (Read 738 times)

mikepellegrini

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JRiver 28 Keeps installing periodically
« on: October 12, 2021, 02:51:46 pm »

I installed JRiver 28 (from a Windows master license) on my new machine a few weeks ago on September 7, now periodically, for no reason at all, I'll go to open the program and it wants a license key.  So I have to do a license restore.  This happened on 9/17 and then again today. Why is it doing this?  I'm down to 6 reinstalls.  At this rate, I'll run out of reinstalls in a few months.

If this keeps up, I'll just go back to JRiver 27 and quit buying upgrades.

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JimH

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Re: JRiver 28 Keeps installing periodically
« Reply #1 on: October 12, 2021, 03:36:04 pm »

Don't worry about running out.  Let us know when you do and we can reset your license.

Are you changing the machine name or IP address?
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mikepellegrini

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Re: JRiver 28 Keeps installing periodically
« Reply #2 on: October 12, 2021, 10:46:34 pm »

Thanks.

I did change the machine name.  That did it?
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