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Unexpected Crash

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HaWi:
My MacBook Pro MC28 instance just crashed while playing a playlist. I'm attaching the MacOS crash report, in case it's of any use to the developers.

samurphis:
I too am having a lot of issues with crashing while running auto import and/or audio analysis.  Last time it crashed I was playing a SACD file and doing nothing else.  Played for a few minutes, analysis had already been done, and still failure

HaWi:
Can't say I am having a lot of problems. This was the first crash in a long, long while and I am playing music constantly with MC28. So this is definitely an outlier and probably not a bug but something weird that went on in my set-up. I just posted it in case the developers want to have a look and may see something useful in the crash report.

blgentry:
If either of you continue to have crashes, you should turn on JRiver logging.  See the controls and instructions in MC's menu:  Help > Logging

Once that's turned on MC will collect a log continuously.  Then, once a crash happens, you go back into the logging menu and "collect log" which will produce a zip file.  You can then attach that zip file to a post here, or email it to the developers directly (if they request it).

The MC log file has lots of internal details to help pin down what's going on. 

If you are getting crashes during import and/or analysis, the log file will normally tell you the exact file that is causing the crash, as it will be one of the last lines in the log file.  This is somewhat common with damaged digital media files.  I've seen it dozens of times both in my own collection and in many many reports here.

Good luck to both of you.

Brian.

HaWi:
Thanks Brian,
I actually had logging on but the size of the log, even zipped, is too big to upload. I'll limit the size of my logging file for the future.

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