More > JRiver Media Center 28 for Mac

Unexpected Crash

<< < (2/4) > >>

samurphis:
Brian that's super helpful thank you.  Just turned logging on now.

samurphis:
Well...that didn't take long to establish a crash.  JRiver Log attached.  Mac OS X Error Report looks like this (cleaned up a little):

Process:               Media Center 28 [88388]
Path:                  /Applications/Media Center 28.app/Contents/MacOS/Media Center 28
Identifier:            com.jriver.MediaCenter28
Version:               28.0.72 (2628)
Code Type:             X86-64 (Native)
Parent Process:        ? [1]
Responsible:           Media Center 28 [88388]
User ID:               501

Date/Time:             2021-10-20 13:23:11.610 -0700
OS Version:            macOS 11.6 (20G165)
Report Version:        12
Bridge OS Version:     5.5 (18P4759a)
Anonymous UUID:        22D25175-27E1-4C22-9253-5E585EFF5AB1

Sleep/Wake UUID:       1708223B-347D-4DF8-A578-9D286BFEC23A

Time Awake Since Boot: 330000 seconds
Time Since Wake:       10000 seconds

System Integrity Protection: enabled

Crashed Thread:        5

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00007fa5114aaa08
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [88388]

VM Regions Near 0x7fa5114aaa08:
    Stack                    700009711000-700009793000 [  520K] rw-/rwx SM=SHM  thread 16
-->
    MALLOC_LARGE             7fa56e400000-7fa56f997000 [ 21.6M] rw-/rwx SM=PRV 

Thread 5 Crashed:
0   com.jriver.MediaCenter28         0x000000010f9ae2ec 0x10f4ba000 + 5194476
1   com.jriver.MediaCenter28         0x000000010f9adbd2 0x10f4ba000 + 5192658
2   com.jriver.MediaCenter28         0x000000010fa3cd42 0x10f4ba000 + 5778754
3   com.jriver.MediaCenter28         0x000000010fa3c634 0x10f4ba000 + 5776948
4   com.jriver.MediaCenter28         0x000000010faa7d82 0x10f4ba000 + 6217090
5   com.jriver.MediaCenter28         0x0000000110532b89 0x10f4ba000 + 17271689
6   com.jriver.MediaCenter28         0x0000000110533b95 0x10f4ba000 + 17275797
7   com.jriver.MediaCenter28         0x0000000110532718 0x10f4ba000 + 17270552
8   com.jriver.MediaCenter28         0x000000011053293e 0x10f4ba000 + 17271102
9   com.jriver.MediaCenter28         0x000000011053293e 0x10f4ba000 + 17271102
10  com.jriver.MediaCenter28         0x000000011053293e 0x10f4ba000 + 17271102
11  com.jriver.MediaCenter28         0x000000011053293e 0x10f4ba000 + 17271102
12  com.jriver.MediaCenter28         0x000000011053293e 0x10f4ba000 + 17271102
13  com.jriver.MediaCenter28         0x000000011052ac3d 0x10f4ba000 + 17239101
14  com.jriver.MediaCenter28         0x0000000110529a83 0x10f4ba000 + 17234563
15  com.jriver.MediaCenter28         0x000000010f9c5b2d 0x10f4ba000 + 5290797
16  libsystem_pthread.dylib          0x00007fff204658fc _pthread_start + 224
17  libsystem_pthread.dylib          0x00007fff20461443 thread_start + 15

Thread 5 crashed with X86 Thread State (64-bit):
  rax: 0x00006000039b5338  rbx: 0x0000000000000004  rcx: 0x00000000ffffffff  rdx: 0x0000000000000000
  rdi: 0xffffffffe4923f49  rsi: 0x0000000110aa3968  rbp: 0x0000700009605ac0  rsp: 0x0000700009605a90
   r8: 0x00007fa57f01ac28   r9: 0x0000000000000000  r10: 0x00000000ffffff00  r11: 0x00007fa57f01ac20
  r12: 0x00007fa57f01ac00  r13: 0x00007fa57f01ac00  r14: 0x0000000000000000  r15: 0x0000000110aa3968
  rip: 0x000000010f9ae2ec  rfl: 0x0000000000010292  cr2: 0x00007fa5114aaa08
 
Logical CPU:     8
Error Code:      0x00000004 (no mapping for user data read)
Trap Number:     14

Thread 5 instruction stream:
  5e 41 5f 5d e9 01 d6 e0-00 81 3d 81 37 4e 01 33  ^A_]......=.7N.3
  8c 3a b2 75 09 4c 8b 2d-d0 6e 4e 01 eb 1c bf e8  .:.u.L.-.nN.....
  08 00 00 e8 36 d0 e0 00-49 89 c5 48 89 c7 e8 65  ....6...I..H...e
  dc ff ff 4c 89 2d b2 6e-4e 01 45 85 e4 7e 66 4d  ...L.-.nN.E..~fM
  89 ec 49 8b 06 48 89 45-d0 83 c3 fe 45 31 f6 48  ..I..H.E....E1.H
  8b 45 d0 4a 63 3c b0 48-81 ff ff 00 00 00 7f 0a  .E.Jc<.H........
 [45]8b ac bc e4 00 00 00-eb 08 e8 61 d0 e0 00 41  E..........a...A   <==
  89 c5 4b 63 3c b7 48 81-ff ff 00 00 00 7f 0a 41  ..Kc<.H........A
  8b 84 bc e4 00 00 00 eb-05 e8 42 d0 e0 00 44 39  ..........B...D9
  f3 74 0d 45 85 ed 74 08-49 ff c6 41 39 c5 74 af  .t.E..t.I..A9.t.
  41 29 c5 eb 03 45 31 ed-44 89 e8 48 83 c4 08 5b  A)...E1.D..H...[
  41 5c 41 5d 41 5e 41 5f-5d c3 48 89 c3 4c 89 ef  A\A]A^A_].H..L..
 
Thread 5 last branch register state not available.

samurphis:
Follow up.  I read the troubleshooting guide and saw that a potential problem is when the library is stored on a slow external drive, which it was.  I started a brand new library on the local drive (files are on an external), and still crashed.  New log attached.

blgentry:
Sam,

You should attach the entire zip file.  Or if you really want, the "Previous log.txt".  It's weird, but here's how it works:

The crash happens and the log ends right there after the crash.  Then MC starts back up, and you tell it to collect the logs.  So the "log" in that zip file is the log of MC right AFTER it restarted following the crash.  The "previous log" is the one where the crash happened.   That's where all the good stuff is.

Brian.

bob:

--- Quote from: HaWi on October 16, 2021, 02:12:52 pm ---My MacBook Pro MC28 instance just crashed while playing a playlist. I'm attaching the MacOS crash report, in case it's of any use to the developers.

--- End quote ---
Yours crashed on a lock which seems pretty odd.
Sound like memory might be getting overwritten.

Navigation

[0] Message Index

[#] Next page

[*] Previous page