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Author Topic: License keeps expiring  (Read 2579 times)

schwa

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License keeps expiring
« on: March 27, 2003, 09:02:48 am »

Hi, I'm using 9.0.124, and have a problem with my "trial period" expiring even though I have a valid license.  This happens after I reboot the machine, or sometimes even after logging into a different account (on a different NT domain, in case it might matter).  I have already wasted 3 or 4 restores on this problem.

I have searched back through the posts, and have found others with the same problem, and followed the advice given them.  Most recently, I rebooted, uninstalled MediaCenter, rebooted, and reinstalled it.  This did not solve the problem.

Does anyone have other suggestions?

Thanks,
Schwa
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xen-uno

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Re: License keeps expiring
« Reply #1 on: March 27, 2003, 09:18:24 am »

I don't think there's a restore limit while 9 is in beta. ? on the your original problem though. I'll test logging in as someone else, then back in as me. I'm using 9.0.134.

10-27

KingSparta

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Re: License keeps expiring
« Reply #2 on: March 27, 2003, 09:21:50 am »

I think someone else had this problem and he was using a networked drive.
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xen-uno

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Re: License keeps expiring
« Reply #3 on: March 27, 2003, 09:26:54 am »

Could very well be. My MC is on W2k and is installed on a local drive.
I just logged out...logged in as Administrator...tried to run MC (wouldn't run)...logged out...logged backed in as me and had no trouble firing up MC (and had no license issues).

10-27

michel

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Re: License keeps expiring
« Reply #4 on: March 27, 2003, 10:24:52 am »

Quote
I think someone else had this problem and he was using a networked drive.

I had this problem and it was because my computer was changing its name when I switched from my office network to my home network.
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KingSparta

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Re: License keeps expiring
« Reply #5 on: March 27, 2003, 10:27:37 am »

Quote

I had this problem and it was because my computer was changing its name when I switched from my office network to my home network.


michel was there a fix or a work around?
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michel

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Re: License keeps expiring
« Reply #6 on: March 27, 2003, 10:32:15 am »

The computer name was the same except the case (it was not intentional) so I set the same case.

JohnT said me he will changed the way this check is done but of course it will be non documented...
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KingSparta

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Re: License keeps expiring
« Reply #7 on: March 27, 2003, 10:36:21 am »

I see, maybe if schwa upgrades to the current version that may help.
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schwa

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Re: License keeps expiring
« Reply #8 on: March 27, 2003, 01:36:18 pm »

My installation is on a local drive.  It was suggested before to move to a new version; that's why I'm using 9.0.124.  I'll keep trying, and will try to remember to post my experiences.

Thanks for your help.
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KingSparta

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Re: License keeps expiring
« Reply #9 on: March 27, 2003, 01:38:06 pm »

9.0.135 is current
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Matt

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Re: License keeps expiring
« Reply #10 on: March 27, 2003, 03:16:50 pm »

If you keep having the problem, drop a line to johnt @ jriver.com (no spaces) detailing it.

He may be able to send you a workaround system if you're in an environment where the computer name needs to change often.

Thanks for your patience.
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Matt Ashland, JRiver Media Center

schwa

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Re: License keeps expiring
« Reply #11 on: March 27, 2003, 03:25:00 pm »

Quote
9.0.135 is current


Right, I was using a version before .124, and updated when .124 was current (the thread I saw suggesting a reinstall was quite a bit before .124 came out).

I've installed 9.0.135; we'll see how it goes.

Thanks!
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Zoner

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Re: License keeps expiring
« Reply #12 on: March 28, 2003, 12:24:34 am »

schwa - are you using NetSwitcher?
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schwa

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Re: License keeps expiring
« Reply #13 on: March 28, 2003, 03:49:41 am »

Quote
schwa - are you using NetSwitcher?


Why, yes.  Yes I am.

Hopefully I won't have to give it up, since it is a great convenience.
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JimH

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Re: License keeps expiring
« Reply #14 on: March 28, 2003, 03:54:01 am »

Nice guess, zoner.  What do you know?
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JohnT

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Re: License keeps expiring
« Reply #15 on: March 28, 2003, 07:54:24 am »

Please try the next build. You may need to do one more license restore the next time you use NetSwitcher, but after that you should be immune to the problem.
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John Thompson, JRiver Media Center
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