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Author Topic: Unable to backup the Library  (Read 805 times)

teodorom

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Unable to backup the Library
« on: January 21, 2022, 10:27:54 am »

Hi, I'm on version 28.0.100, but I had the same  problem with version 28.0.98.
I'm unable to backup the Library.
I get a message
Code: [Select]
C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups\MC Library Backup (Main Library - 2022-01-21 17-24).zip
File not found.
Check the file name and try again.
The same doesn't happen on version 27.
Let me say that I feel a little bit uncomfortable ...
Thanks

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Awesome Donkey

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Re: Unable to backup the Library
« Reply #1 on: January 21, 2022, 11:09:42 am »

What happens if you try to do a manual library backup to a different directory/location, like the Desktop or root C:\ or something like that?
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teodorom

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Re: Unable to backup the Library
« Reply #2 on: January 21, 2022, 01:35:30 pm »

Yes, on a different directory it works.
I have checked the security permissions on the directory and they looks good.
What is strange to me is that in C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups there is one backup: MC Library Backup (Main Library - 2021-09-25 20-31).zip.
So the backup on that directory worked at least once.
In the following I didn't realise that the backup was not done.
Now I know that the backup can be done somewhere. I'm quite happy.
If you have any other idea it will be welcomed!
Thanks
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JimH

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Re: Unable to backup the Library
« Reply #3 on: January 21, 2022, 02:35:13 pm »

The directory or one above may be read only.

Security software may be preventing a write.
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teodorom

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Re: Unable to backup the Library
« Reply #4 on: January 22, 2022, 07:57:31 am »

"Read only" not quite. Version "27" is perfecty able to backup on C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups .
It's version "28" that has problems.
Thanks
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JimH

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Re: Unable to backup the Library
« Reply #5 on: January 22, 2022, 08:02:13 am »

There are no such problems in MC 28. Sorry did you check security software?
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teodorom

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Re: Unable to backup the Library
« Reply #6 on: January 22, 2022, 08:35:37 am »

In some way I solved the problem.
Thanks
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JimH

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Re: Unable to backup the Library
« Reply #7 on: January 22, 2022, 10:07:23 am »

Any idea how?
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