Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[zeltak]

Hi all

using latest MC and MacOS with 2 external monitors connected to MBP 14" 2020.

i define display #2 as my theatre view output but it always outputs to display #1 (See image 1)

is this a known issue and if not how can i debug this

best regards

Z

[bob]

This works fine on my DUAL monitor system.
Does anything happen when you choose monitor 1 vs monitor 2? (like one goes on the internal display)?

[zeltak]

thx so much @bob for the reply

i teste all possibilities in the last hour or so (my finger are now glued to Command-4 )

bottom line:

it reliably outputs to display #1 (my main display) when defined in full screen option but will not no matter what output to display #2 if i define that as the output

seems like a bug? can anyone confirm this? is there a solution? just bought a 2nd screen just for that

best

Z

[bob]

thx so much @bob for the reply

i teste all possibilities in the last hour or so (my finger are now glued to Command-4 )

bottom line:

it reliably outputs to display #1 (my main display) when defined in full screen option but will not no matter what output to display #2 if i define that as the output

seems like a bug? can anyone confirm this? is there a solution? just bought a 2nd screen just for that

best

Z

Is the internal display active or just the 2 external monitors?

[zeltak]

Is the internal display active or just the 2 external monitors?

just the 2 external ones, the laptop lid is closed

Z

[zeltak]

Hi again

so...no official support/solution from jriver? i mean should just return the monitor?

thx

Z

[JimH]

so...no official support/solution from jriver? i mean should just return the monitor?

Patience please.  If we can't duplicate it, it's hard to fix.

I assume you tried with the laptop lid open and screen on.

[bob]

I tried this with 3 monitors and it works. Not exactly as I'd expect though. It grabs the monitor by device order, not by arrangement.

With 2 monitors it acts the same. Have you tried changing the arrangement through display preferences? Does the inactive internal display appear?

[blgentry]

My MBP with the lid open and two external monitors, does seem to do the ordering in some funny way also.  Display 1 is one external, 2 is the internal, and 3 is the other external.  Presumably the OP can try each of his until he finds the correct screen and leave it set there.  At least I hope so.

Brian.

[bob]

My MBP with the lid open and two external monitors, does seem to do the ordering in some funny way also.  Display 1 is one external, 2 is the internal, and 3 is the other external.  Presumably the OP can try each of his until he finds the correct screen and leave it set there.  At least I hope so.

Brian.

Thanks for testing it.
If you close the lid (or disable the internal monitor) can you still get on to both external displays?
Does it show 3 devices in MC's settings?


I think what's going on is that the fullscreen video playback code isn't determining the monitor by the arrangement. It's like it's using some sort of device order.

[zeltak]

thx all for looking into this

i tried with the MBP screen open and the same behavior occur

i have noticed now that when i either choose DP #2 or DP #3 it does work in the first launch but then after each launch it differs back to DP #1 (which is the defined in the mac settings as default). Even though i manually in MC settings have DP #2/3 it will always differ to DP #1

thx again, happy to further help debug

best

Z

[bob]

thx all for looking into this

i tried with the MBP screen open and the same behavior occur

i have noticed now that when i either choose DP #2 or DP #3 it does work in the first launch but then after each launch it differs back to DP #1 (which is the defined in the mac settings as default). Even though i manually in MC settings have DP #2/3 it will always differ to DP #1

thx again, happy to further help debug

best

Z

Are you saying that you CAN get it on all 3 monitors with the cover open?
At least on ONE launch of MC?

So are the MC settings (Tools->Options->Tree and View->Monitor) not saving??

[zeltak]

Hi Bob

well not at once but yes i can get it to any display i define initially (even with the cover open) but then after that 1 time it always goes to DP1 (Default)

the settings are saved (ie if i define DP#2 in "Tools->Options->Tree and View->Monitor" it does save it but won't output to anything but DP1 (the default)

best

Z